Problem connecting SMTP to GoDaddy server

It appears that my SMTP connection is timing out before the SMTP server replys. It is a relay server, using SMTPOUT on Go Daddy. When I run DIAGNOSE, it fails… I run FIX, and it eventually succeeds. But if I run it again, it fails… Is there a way to extend the wait time on outbound SMTP.

I switched security policy to “don’t use secure connection”, put a check in “server require auth” and checked “use these credential”… with my ID & pswd, it worked.  I think the issue is the security policy…

Hi, glad it works, I believe this may be due to the “server requires authentication” option, as when server requires this, you can’t keep the option unchecked. Please make sure to let us know if you come across any other issues or questions about the application, we’ll be happy to help.

Thank you,