I was at checkout to buy the personal client with one-time payment and lifetime upgrades, and thought I’d see what the price would be if I changed the quantity to 2. Clicking the up/down arrows in the quantity field does nothing, but I can type a number in there and the prices change. With the way it’s laid out I don’t really understand what’s happening though. From the prices it sort of looks like the number of licences is not changing but the number of ‘lifetime upgrades’ is.
Can I buy multiple licences at once here, or is this behaviour happening because it’s not intended to be able to change the quantity?
See the screenshots to see what I mean.
Ha! I went ahead - the invoice shows ‘eM Client Personal’ x1 and ‘Lifetime Upgrades’ x2.
So far as I can tell from the email with the license info I have a license key for ‘Personal with lifetime upgrades’, but no way of using the second lifetime upgrade. I suppose I’ll contact support for this, unless anyone chimes in here with some other knowledge.
I would probably suggest to contact [email protected] to check your purchase.
Or you could contact VIP support via the following page https://support.emclient.com .
When you get there, login with your email address you registered with at the top left and lodge a support request to check your purchase that way.
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