Preview/reading pane not displaying content properly

ipad air / iOs 26.1
eM Client v 10.4.4146

As you’ll see from the image, the content is not displaying well in the reading/preview pane.

This happens if the app is open and you go back to the app. If you fully close the app and then open it again then the content displays as expected

Does that happen with every email or only specific email messages ?

every email and whether portrait or landscape or switch between the 2

every email and whether portrait or landscape or switch between the 2

Ok I carn’t replicate that with the iOS mobile app V10.4.4146 and the same OS26.1 using two different M1 iPads.

So “as it’s happening with every email” I would suggest to uninstall the app and reinstall it and resetup again via using the QR Export from the desktop and see if that fixes it.

Or if you don’t use eM Client for desktop, then go to “Menu / Settings / Import Export” and export to file and save the .XML file. Then uninstall and reinstall and reimport the Settinge.XML file.

ok thanks will try that and let you know

sadly not made any difference - am seeing the same narrowed content on any email i select

has this been identified as a bug in the iPad ios yet?

I am seeing EXACTLY the same fault. iPad Pro (M4), iPadOS 26.1
It occurs in Landscape mode.

Can be worked around as follows:
Preferences/Mail/Read/Show message detail in portrait mode MUST BE OFF.
When a malformed message content is being displayed, switch ipad to Portrait mode (only message list shown), then back to landscape. eMail content is now displayed correctly.

If the above preference is set to ON, message content is displayed as a tiny narrrow column (as your screrenshot) in portrait mode too.

Makes the app intolerable.

1 Like

[quote=“JamieForster, post:3, topic:113119, full:true”] Gyuto Messer
every email and whether portrait or landscape or switch between the 2 https://zahnarztslowenien.at/
[/quote]

That rules out a simple orientation glitch. The app is likely caching the wrong view state on suspend and not clearing it when you return.