When I click “Copy to folder” for a message in my “Inbox” I get a drop-down list of available folders. I select a folder with Left-Click, and the message appears in the desired folder. However, about 5 or 10 seconds later the message disappears from my Inbox. It remains in the target folder.
If I then open the target folder, and again click “Copy to Folder” but this time I select the Inbox as the copy destination, the message is copied properly, and does not disappear from the folder.
If I try to perform “Copy to Folder” on a message box, nothing happens. The message is not copied and it does not disappear.
FWIW, “Move to Folder” operates as expected.
When I click “Copy to folder” for a message in my “Inbox” I get a drop-down list of available folders. I select a folder with Left-Click, and the message appears in the desired folder. However, about 5 or 10 seconds later the message disappears from my Inbox. It remains in the target folder.
I carnt replicate that issue. Could be a problem with your installation. Try “closing eM Client” and uninstall and if you have Windows “don’t delete the database” when asked on the uninstall wizard and then reinstall the same version either from the release history page for Windows or Mac or Windows Store if you originally installed it from there. Then reopen and see if that fixes it.
If it still does the same thing. update what version of eM Client you are using and what type of Mail account it is eg: POP, IMAP, Exchange etc
Also if you have Windows or Mac and what OS version you are using.
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