Polish language (Win 7 PL pro 64 bit)

Initial setup
1

Hi,

  I’ve installed emClient on two computers - one of them is working with Win 7 PL ent 32 bit and second with win 7 PL pro 64 bit. On the first everything is correct, on the second I’ve no polish language (I’m able to choose polish language but nothing happend). Could you help me ?

BR,

Peter

2

Hello Piotr,
are you running the same version of eM Client on both computers? Can you check the Help > About section on both?

Best regards,
Olivia

3

Dear Olivia,

  Yes, the same (6.0.23421.0). I’ve reinstall emclient couple of times - without effect.

BR,

Peter

4

Have you tried manually changing the language in Tools > Settings > General > Language?

5

Yes, couple times … I’ve tried to change language to f.e. german and others - everything is OK. Only when I’ve changed it to polish then emclient changed language to polish but language is english.

6

Hi Piotr,
unfortunately it looks like this might be a similar error we started having recently with Italian language as well and we haven’t managed to find the cause of it yet, as it seems to happen randomly on all Windows distributions.
Some other users managed to fix the Italian problem using this procedure, so maybe it will work for you to > https://forum.emclient.com/emclient/t…
If it doesn’t I can send you an installation file of an earlier release where we didn’t have this issue.

Best regards,
Olivia

7

Dear Olivia,

  I’ve done all the steps from “Italian’s solution” and … everything works correctly. Thank you very much :slight_smile:

BR,

Piotr

8

Hi Piotr,
I’m glad it helped, thank you for letting us know that this solution works for Polish too.
We’ll continue trying to find a fix for future releases though.

Regards,
Olivia

9

Hi, I have the same problem with Polish, unfortunately the solution with Italian doesn’t solve the issue. Any other ideas? thx Artur

10

Hello Artur,
unfortunately we are still locating the root of the problem.
If the language is a big inconvenience for you, I can recommend downgrading to a previous release in which the bug wasn’t present > http://www.emclient.com/dist/v6.0.231…

Best regards,
Olivia

11

Dear Olivia, thanks for your quick reply. This is not a big problem, I’ll wait until you solve the issue