Pobox IMAP connection failure

Mail
1

Hello,

Well, I had a long support request put in, but I ended up solving the problem myself. So for any future eM client users: if you are having trouble connecting to IMAP on your Pobox Mailstore account, check that the following are true:

  • The port is set to 993
  • Security policy is set to “Use SSL/TLS on special port (legacy)”
    In particular the second point is important.

Good luck!

2

Hi Jeff,
thank you for sharing this information about Mailstore accounts! I will just add that setting the Legacy option will change the port number to 993 by default, so all you need to do is set the legacy Security policy.

Best regards,
Olivia