Hi, since some weeks, when simply pasting an image in eM Client email (linked to Hotmail), this results in error “Message blocked because it contains content identified as spam. AS(4810)” and mail is not sent. When attached as image via the paperclip or via insert-image, then it works okay.
What is the eM solution to this problem ?
Thank you.
Additional info: version 10.4.5606.
And Google AI suggests that in eM Client the editor settings under “Compose” to be set to paste as standard image file, instead of embedded html object code. However, in Settings I cannot find this option. Any suggestion ?
As per Microsoft support websites advise that error AS(4810) indicates Microsoft’s outbound spam filter is flagging the image’s embedded HTML or file data as suspicious.
So to bypass this, save the image to your device first, then use the file attachment feature in your mail client rather than pasting it directly into the email body.
Note:- If you believe the Hotmail image link is not suspicious, then you would need to contact Microsoft Technical Support. Contact Us - Microsoft Support
Thank you for your reply.
However:
it is not a problem when using hotmail webmail.
it is not a problem when using Outlook app
it is not a problem when using BlueMail mail client.
it is ONLY a problem when using eM Client.
So (also per Google AI), eM Client appears to be converting a pasted-image to embedded html object code (instead of keeping the standard image file format.
Thank you for your solution (in eM Client).
Webmail is different than using Mail clients where the receiving server can check differently. So as I said that error would in my view be a Microsoft question. Others on this forum might comment.