outlook(hotmail)junkfolder scan and removal error

1

Hi,

The last week a received constantly a junkfolder removal error from outlook(hotmail) every time i restart em client again,i expeirenced before that if i removed a item from the junkfolder that the item apear again at the junkfolder and i have to remove the item again,after that time the error comes forward again every time i restart em client,i realise that this is a small but strange problem wich i wanted to be fixed with a feature upgrade of em client.
Can you please fix this issue with a future upgrade of em client.
The error message gives the code; NONE are invalid XMInode type rule 8 position 8
Thanks!
Geert Van Osch

2

Hi Geert, I’m afraid this is more likely a server issue, right click the folder mentioned in the error and select Properties > Repair and perform the Repair by clicking on the button.

Wait until the folder resynchronizes with the server and check if the issue persists.

Thank you,
Paul

3

Hi Paul,

after repairing of the cache from the junkfolder and resynchronize the problem were solved no error apear anymore

Thanks!

Geert

4

Hi, glad it works, please make sure to let us know if you come across any other issues or questions about the application, we’ll be happy to help.

Thank you,
Paul