outlook+365

For some reason when trying to sign in (for the first time) into my Outlook 365 account through em, it repeatedly asks me to enter username and password.  I have checked and doublechecked and am entering them correctly but can’t get past this.  Any ideas?

Hi Grey,
the problem could be with the connectivity of your server.
Please check if your server is okay using this Microsoft utility - https://testconnectivity.microsoft.com/
Go to Office 365 > Microsoft Exchange Web Services Connectivity Tests and check Synchronization, Notification, Availability, and Automatic Replies.
Click next and try if your login works.
Show the results here or send them to rust@emclient.com with a link to this forum topic in the message body.

Regards,
Olivia

The test result has expired and can’t be retrieved. Please run the test again.

did it again and got this:

Announcing Microsoft Office 365 Support and Recovery Assistant 
We are pleased to announce the first public beta of the Office 365 Support and Recovery Assistant is now available. The Office 365 Support and Recovery Assistant helps users troubleshoot and fix their account or profile related Outlook issues. The assistant performs a series of diagnostics tests to identify the root cause of issues, such as verifying users’ credentials, licenses, updates to Outlook clients, and whether Outlook servers are reachable. Depending on the test results, it can offer to automatically fix problems for users or provide instruction on recommended solutions. All the diagnostics results are saved in a log file for users to share with their Outlook admin or support engineers for further investigation. Each time you run Office 365 Support and Recovery Assistant, it automatically gets updated to its latest version, so it can troubleshoot any new Outlook problems. 

Try it out today and use its built-in feedback page to share your rating and comments with us! 
Install ‘Office 365 Support and Recovery Assistant’ Introduction video

 Try out the Microsoft Office 365 Client Performance Analyzer (to diagnose network performance issues) 

Connectivity Test Successful with Warnings Test Details

Exchange Web Services synchronization, notification, availability, and Automatic Replies. Tests of all Exchange Web Services tasks completed successfully.  Additional Details Elapsed Time: 26473 ms.  Test Steps  The Microsoft Connectivity Analyzer is attempting to test Autodiscover for grey@dexteracorp.com. Autodiscover was tested successfully.  Additional Details Elapsed Time: 10793 ms.  Test Steps  Attempting each method of contacting the Autodiscover service. The Autodiscover service was tested successfully.  Additional Details Elapsed Time: 10793 ms.  Test Steps  Attempting to test potential Autodiscover URL https://dexteracorp.com:443/Autodiscover/Autodiscover.xml Testing of this potential Autodiscover URL failed.  Additional Details Elapsed Time: 183 ms.  Test Steps  Attempting to resolve the host name dexteracorp.com in DNS. The host name couldn’t be resolved.   Tell me more about this issue and how to resolve it  Additional Details Host dexteracorp.com couldn’t be resolved in DNS InfoNoRecords.
Elapsed Time: 183 ms.
Attempting to test potential Autodiscover URL https://autodiscover.dexteracorp.com:443/Autodiscover/Autodiscover.xml Testing of this potential Autodiscover URL failed.  Additional Details Elapsed Time: 9112 ms.  Test Steps  Attempting to resolve the host name autodiscover.dexteracorp.com in DNS. The host name resolved successfully.  Additional Details IP addresses returned: 132.245.40.8, 132.245.92.232, 132.245.81.152, 132.245.60.184, 132.245.24.8, 132.245.28.184, 132.245.71.8, 132.245.81.136, 2a01:111:f400:5177::8, 2a01:111:f400:4814::8, 2a01:111:f400:505a::8, 2a01:111:f400:5373::8, 2a01:111:f400:2c5d::8, 2a01:111:f400:4821::8, 2a01:111:f400:142a::8, 2a01:111:f400:2c5e::8
Elapsed Time: 519 ms.
Testing TCP port 443 on host autodiscover.dexteracorp.com to ensure it’s listening and open. The specified port is either blocked, not listening, or not producing the expected response.   Tell me more about this issue and how to resolve it  Additional Details A network error occurred while communicating with the remote host.

Elapsed Time: 8593 ms.
Attempting to contact the Autodiscover service using the HTTP redirect method. The Autodiscover service was successfully contacted using the HTTP redirect method.  Additional Details Elapsed Time: 1497 ms.  Test Steps  Attempting to resolve the host name autodiscover.dexteracorp.com in DNS. The host name resolved successfully.  Additional Details IP addresses returned: 132.245.40.8, 132.245.92.232, 132.245.81.152, 132.245.60.184, 132.245.24.8, 132.245.28.184, 132.245.71.8, 132.245.81.136, 2a01:111:f400:5177::8, 2a01:111:f400:4814::8, 2a01:111:f400:505a::8, 2a01:111:f400:5373::8, 2a01:111:f400:2c5d::8, 2a01:111:f400:4821::8, 2a01:111:f400:142a::8, 2a01:111:f400:2c5e::8
Elapsed Time: 9 ms.
Testing TCP port 80 on host autodiscover.dexteracorp.com to ensure it’s listening and open. The port was opened successfully.  Additional Details Elapsed Time: 35 ms. The Microsoft Connectivity Analyzer is checking the host autodiscover.dexteracorp.com for an HTTP redirect to the Autodiscover service. The redirect (HTTP 301/302) response was received successfully.  Additional Details Redirect URL: https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml
HTTP Response Headers:
Pragma: no-cache
X-FEServer: BY2PR03CA076,BY2PR03CA076
X-RequestId: 79553af3-a21b-4b22-b62b-977dc0e49439
Connection: close
Content-Length: 0
Cache-Control: no-cache
Date: Wed, 02 Dec 2015 15:29:20 GMT
Location: https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml
Server: Microsoft-IIS/8.0
X-Powered-By: ASP.NET

Elapsed Time: 48 ms.
Attempting to test potential Autodiscover URL https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml Testing of the Autodiscover URL was successful.  Additional Details Elapsed Time: 1403 ms.  Test Steps  Attempting to resolve the host name autodiscover-s.outlook.com in DNS. The host name resolved successfully.  Additional Details IP addresses returned: 132.245.24.82, 132.245.34.194, 132.245.71.194, 132.245.64.146, 132.245.51.146, 132.245.243.34, 132.245.40.18, 132.245.51.2, 2a01:111:f400:5388::2, 2a01:111:f400:4c32::2, 2a01:111:f400:f3ab::2, 2a01:111:f400:534b::2, 2a01:111:f400:51de::2, 2a01:111:f400:52a0::2, 2a01:111:f400:5000::2, 2a01:111:f400:4c60::2
Elapsed Time: 12 ms.
Testing TCP port 443 on host autodiscover-s.outlook.com to ensure it’s listening and open. The port was opened successfully.  Additional Details Elapsed Time: 25 ms. Testing the SSL certificate to make sure it’s valid. The certificate passed all validation requirements.  Additional Details Elapsed Time: 96 ms.  Test Steps  The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server autodiscover-s.outlook.com on port 443. The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.  Additional Details Remote Certificate Subject: CN=outlook.com, OU=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=WA, C=US, Issuer: CN=Microsoft IT SSL SHA1, OU=Microsoft IT, O=Microsoft Corporation, L=Redmond, S=Washington, C=US.
Elapsed Time: 47 ms.
Validating the certificate name. The certificate name was validated successfully.  Additional Details Host name autodiscover-s.outlook.com was found in the Certificate Subject Alternative Name entry.
Elapsed Time: 0 ms.
Certificate trust is being validated. The certificate is trusted and all certificates are present in the chain.  Test Steps  The Microsoft Connectivity Analyzer is attempting to build certificate chains for certificate CN=outlook.com, OU=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=WA, C=US. One or more certificate chains were constructed successfully.  Additional Details A total of 1 chains were built. The highest quality chain ends in root certificate CN=Baltimore CyberTrust Root, OU=CyberTrust, O=Baltimore, C=IE.
Elapsed Time: 18 ms.
Analyzing the certificate chains for compatibility problems with versions of Windows. Potential compatibility problems were identified with some versions of Windows.  Additional Details The Microsoft Connectivity Analyzer can only validate the certificate chain using the Root Certificate Update functionality from Windows Update. Your certificate may not be trusted on Windows if the “Update Root Certificates” feature isn’t enabled.
Elapsed Time: 3 ms.
Testing the certificate date to confirm the certificate is valid. Date validation passed. The certificate hasn’t expired.  Additional Details The certificate is valid. NotBefore = 2/13/2015 12:38:15 AM, NotAfter = 2/13/2016 12:38:15 AM
Elapsed Time: 0 ms.
Checking the IIS configuration for client certificate authentication. Client certificate authentication wasn’t detected.  Additional Details Accept/Require Client Certificates isn’t configured.
Elapsed Time: 45 ms.
Attempting to send an Autodiscover POST request to potential Autodiscover URLs. The Microsoft Connectivity Analyzer successfully retrieved Autodiscover settings by sending an Autodiscover POST.  Additional Details Elapsed Time: 1224 ms.  Test Steps  The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml for user grey@dexteracorp.com. The Autodiscover XML response was successfully retrieved.  Additional Details Autodiscover Account Settings
XML response:

<?xml version="1.0"?>

http://www.w3.org/2001/XMLSchema"; xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance”; xmlns="" rel=“nofollow” target="_blank">http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">;
" rel=“nofollow” target="_blank">http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a">;

Grey Williams
/o=ExchangeLabs/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=42bc069235764d70b6e1ed5ee39479c4-grey
7988a230-720a-480b-8901-aadba829912f


email
settings

0
0
0

https://outlook.office365.com/mapi/emsmdb/?MailboxId=d0fe6865-ddca-4880-9aad-59c04d57b03f@dexteracor…;


https://outlook.office365.com/mapi/nspi/?MailboxId=d0fe6865-ddca-4880-9aad-59c04d57b03f@dexteracorp…;



WEB
0
0
0

https://outlook.office365.com/owa/;

EXCH
https://outlook.office365.com/EWS/Exchange.asmx;



https://outlook.office365.com/owa/dexteracorp.com/;

EXPR
https://outlook.office365.com/EWS/Exchange.asmx;




EXHTTP
outlook.office365.com
https://outlook.office365.com/EWS/Exchange.asmx;
https://outlook.office365.com/EWS/Exchange.asmx;
https://outlook.office365.com/OAB/b14e1fa0-29e6-479b-aea0-435b580a1972/;
https://outlook.office365.com/EWS/UM2007Legacy.asmx;
0
0
0
On
Basic
https://outlook.office365.com/EWS/Exchange.asmx;
https://outlook.office365.com/EWS/Exchange.asmx;
https://outlook.office365.com/EWS/Exchange.asmx;
https://outlook.office365.com/owa/;
?path=/options/callanswering
?path=/options/connectedaccounts
options/ecp/PersonalSettings/DeliveryReport.aspx?rfr=olk&exsvurl=1&IsOWA=<IsOWA>&MsgID=<MsgID>&Mbx=<Mbx>&realm=dexteracorp.com
?path=/options/retentionpolicies
?path=/options/textmessaging
?path=/options/calendarpublishing/id/<FldID>
?path=/options/myaccount/action/photo
?path=/options/socialnetworks&ignore1=<Action>&ignore2=<Provider>
options/ecp/?rfr=olk&ftr=TeamMailbox&exsvurl=1&realm=dexteracorp.com
options/ecp/?rfr=olk&ftr=TeamMailboxCreating&SPUrl=<SPUrl>&Title=<Title>&SPTMAppUrl=<SPTMAppUrl>&exsvurl=1&realm=dexteracorp.com
options/ecp/?rfr=olk&ftr=TeamMailboxEditing&Id=<Id>&exsvurl=1&realm=dexteracorp.com
?path=/options/manageapps
On




HTTP Response Headers:
request-id: 35f6d36c-a615-477b-908a-1edf7351c468
X-CalculatedBETarget: blupr0601mb1666.namprd06.prod.outlook.com
X-DiagInfo: BLUPR0601MB1666
X-BEServer: BLUPR0601MB1666
Cache-Control: private
Content-Type: text/xml; charset=utf-8
Set-Cookie: ClientId=YQESPLFOPKAMBF3FNEJN2W; expires=Thu, 01-Dec-2016 15:29:20 GMT; path=/; secure; HttpOnly,X-BackEndCookie2=grey@dexteracorp.com=u56Lnp2ejJqBy56dmpzMnJvSnsaczNLLy56Z0p3NzZ7SxsudysjHnJzMnZnHgZuah4uajZ6ckI2P0ZyQkoHNz87J0s/O0s/Oq87Kxc3Gxc3OgZGeko+Nm8/J0Y+NkJvRkIqLk5CQlNGckJKBzw==; expires=Fri, 01-Jan-2016 15:29:21 GMT; path=/Autodiscover; secure; HttpOnly,X-BackEndCookie=grey@dexteracorp.com=u56Lnp2ejJqBy56dmpzMnJvSnsaczNLLy56Z0p3NzZ7SxsudysjHnJzMnZnHgZuah4uajZ6ckI2P0ZyQkoHNz87J0s/O0s/Oq87Kxc3Gxc3OgZGeko+Nm8/J0Y+NkJvRkIqLk5CQlNGckJKBzw==; expires=Fri, 01-Jan-2016 15:29:21 GMT; path=/Autodiscover; secure; HttpOnly
Server: Microsoft-IIS/8.0
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
X-FEServer: CO1PR06CA048
Date: Wed, 02 Dec 2015 15:29:21 GMT
Content-Length: 4105

Elapsed Time: 905 ms.
The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml for user grey@dexteracorp.com. The Autodiscover XML response was successfully retrieved.  Additional Details Autodiscover Account Settings
XML response:

<?xml version="1.0"?>

http://www.w3.org/2001/XMLSchema"; xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance”; xmlns="" rel=“nofollow” target="_blank">http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">;
" rel=“nofollow” target="_blank">http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a">;

Grey Williams
/o=ExchangeLabs/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=42bc069235764d70b6e1ed5ee39479c4-grey
7988a230-720a-480b-8901-aadba829912f


email
settings

EXCH
d0fe6865-ddca-4880-9aad-59c04d57b03f@…
/o=ExchangeLabs/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=d0fe68…
73C1814B
/o=ExchangeLabs/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=d0fe68…/cn=Microsoft Private MDB
https://outlook.office365.com/EWS/Exchange.asmx;
https://outlook.office365.com/EWS/Exchange.asmx;
https://outlook.office365.com/OAB/b14e1fa0-29e6-479b-aea0-435b580a1972/;
https://outlook.office365.com/EWS/UM2007Legacy.asmx;
0
0
0
Anonymous
outlook.office365.com
https://outlook.office365.com/EWS/Exchange.asmx;
https://outlook.office365.com/EWS/Exchange.asmx;
https://outlook.office365.com/EWS/Exchange.asmx;
https://outlook.office365.com/owa/;
?path=/options/callanswering
?path=/options/connectedaccounts
options/ecp/PersonalSettings/DeliveryReport.aspx?rfr=olk&exsvurl=1&IsOWA=<IsOWA>&MsgID=<MsgID>&Mbx=<Mbx>&realm=dexteracorp.com
?path=/options/retentionpolicies
?path=/options/textmessaging
?path=/options/calendarpublishing/id/<FldID>
?path=/options/myaccount/action/photo
?path=/options/socialnetworks&ignore1=<Action>&ignore2=<Provider>
options/ecp/?rfr=olk&ftr=TeamMailbox&exsvurl=1&realm=dexteracorp.com
options/ecp/?rfr=olk&ftr=TeamMailboxCreating&SPUrl=<SPUrl>&Title=<Title>&SPTMAppUrl=<SPTMAppUrl>&exsvurl=1&realm=dexteracorp.com
options/ecp/?rfr=olk&ftr=TeamMailboxEditing&Id=<Id>&exsvurl=1&realm=dexteracorp.com
?path=/options/manageapps
off


EXPR
outlook.office365.com
https://outlook.office365.com/EWS/Exchange.asmx;
https://outlook.office365.com/EWS/Exchange.asmx;
https://outlook.office365.com/OAB/b14e1fa0-29e6-479b-aea0-435b580a1972/;
https://outlook.office365.com/EWS/UM2007Legacy.asmx;
0
0
0
On
Basic
msstd:outlook.com
https://outlook.office365.com/EWS/Exchange.asmx;
https://outlook.office365.com/EWS/Exchange.asmx;
https://outlook.office365.com/EWS/Exchange.asmx;
https://outlook.office365.com/owa/;
?path=/options/callanswering
?path=/options/connectedaccounts
options/ecp/PersonalSettings/DeliveryReport.aspx?rfr=olk&exsvurl=1&IsOWA=<IsOWA>&MsgID=<MsgID>&Mbx=<Mbx>&realm=dexteracorp.com
?path=/options/retentionpolicies
?path=/options/textmessaging
?path=/options/calendarpublishing/id/<FldID>
?path=/options/myaccount/action/photo
?path=/options/socialnetworks&ignore1=<Action>&ignore2=<Provider>
options/ecp/?rfr=olk&ftr=TeamMailbox&exsvurl=1&realm=dexteracorp.com
options/ecp/?rfr=olk&ftr=TeamMailboxCreating&SPUrl=<SPUrl>&Title=<Title>&SPTMAppUrl=<SPTMAppUrl>&exsvurl=1&realm=dexteracorp.com
options/ecp/?rfr=olk&ftr=TeamMailboxEditing&Id=<Id>&exsvurl=1&realm=dexteracorp.com
?path=/options/manageapps
on
https://outlook.office365.com/EWS/Exchange.asmx;
BLUPR0601


WEB
0
0
0

https://outlook.office365.com/owa/;

EXCH
https://outlook.office365.com/EWS/Exchange.asmx;



https://outlook.office365.com/owa/dexteracorp.com/;

EXPR
https://outlook.office365.com/EWS/Exchange.asmx;




EXHTTP
outlook.office365.com
https://outlook.office365.com/EWS/Exchange.asmx;
https://outlook.office365.com/EWS/Exchange.asmx;
https://outlook.office365.com/OAB/b14e1fa0-29e6-479b-aea0-435b580a1972/;
https://outlook.office365.com/EWS/UM2007Legacy.asmx;
0
0
0
On
Basic
msstd:outlook.com
https://outlook.office365.com/EWS/Exchange.asmx;
https://outlook.office365.com/EWS/Exchange.asmx;
https://outlook.office365.com/EWS/Exchange.asmx;
https://outlook.office365.com/owa/;
?path=/options/callanswering
?path=/options/connectedaccounts
options/ecp/PersonalSettings/DeliveryReport.aspx?rfr=olk&exsvurl=1&IsOWA=<IsOWA>&MsgID=<MsgID>&Mbx=<Mbx>&realm=dexteracorp.com
?path=/options/retentionpolicies
?path=/options/textmessaging
?path=/options/calendarpublishing/id/<FldID>
?path=/options/myaccount/action/photo
?path=/options/socialnetworks&ignore1=<Action>&ignore2=<Provider>
options/ecp/?rfr=olk&ftr=TeamMailbox&exsvurl=1&realm=dexteracorp.com
options/ecp/?rfr=olk&ftr=TeamMailboxCreating&SPUrl=<SPUrl>&Title=<Title>&SPTMAppUrl=<SPTMAppUrl>&exsvurl=1&realm=dexteracorp.com
options/ecp/?rfr=olk&ftr=TeamMailboxEditing&Id=<Id>&exsvurl=1&realm=dexteracorp.com
?path=/options/manageapps
On




HTTP Response Headers:
request-id: c604ce21-726b-4371-b8c9-dfeb71afb142
X-CalculatedBETarget: blupr0601mb1666.namprd06.prod.outlook.com
X-DiagInfo: BLUPR0601MB1666
X-BEServer: BLUPR0601MB1666
Cache-Control: private
Content-Type: text/xml; charset=utf-8
Set-Cookie: ClientId=UPRZDFNEK2SI5NIY4XGQ; expires=Thu, 01-Dec-2016 15:29:21 GMT; path=/; secure; HttpOnly,X-BackEndCookie2=grey@dexteracorp.com=u56Lnp2ejJqBy56dmpzMnJvSnsaczNLLy56Z0p3NzZ7SxsudysjHnJzMnZnHgZuah4uajZ6ckI2P0ZyQkoHNz87J0s/O0s/Oq87Kxc3Gxc3NgZGeko+Nm8/J0Y+NkJvRkIqLk5CQlNGckJKBzw==; expires=Fri, 01-Jan-2016 15:29:22 GMT; path=/Autodiscover; secure; HttpOnly,X-BackEndCookie=grey@dexteracorp.com=u56Lnp2ejJqBy56dmpzMnJvSnsaczNLLy56Z0p3NzZ7SxsudysjHnJzMnZnHgZuah4uajZ6ckI2P0ZyQkoHNz87J0s/O0s/Oq87Kxc3Gxc3NgZGeko+Nm8/J0Y+NkJvRkIqLk5CQlNGckJKBzw==; expires=Fri, 01-Jan-2016 15:29:22 GMT; path=/Autodiscover; secure; HttpOnly
Server: Microsoft-IIS/8.0
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
X-FEServer: CO1PR06CA048
Date: Wed, 02 Dec 2015 15:29:21 GMT
Content-Length: 8787

Elapsed Time: 318 ms.
Creating a temporary folder to perform synchronization tests. Temporary folder created successfully.  Additional Details Elapsed Time: 1240 ms. Creating and deleting items in a test folder to confirm synchronization changes. Synchronization changes were confirmed successfully.  Additional Details Elapsed Time: 1210 ms.  Test Steps  The Microsoft Connectivity Analyzer is retrieving synchronization changes and confirming them against expected values. Items were retrieved successfully and changes confirmed.  Additional Details The Microsoft Connectivity Analyzer retrieved the initial SyncState.
Last EWS request:

<?xml version="1.0" encoding="utf-8"?>
http://www.w3.org/2001/XMLSchema-instance"; xmlns:m=“http://schemas.microsoft.com/exchange/services/2006/messages”; xmlns:t=“http://schemas.microsoft.com/exchange/services/2006/types”; xmlns:soap="" rel=“nofollow” target="_blank">http://schemas.xmlsoap.org/soap/envelope/">;










AllProperties




10



Last EWS response:

<?xml version="1.0" encoding="utf-8"?>
" rel=“nofollow” target="_blank">http://schemas.xmlsoap.org/soap/envelope/">;

http://schemas.microsoft.com/exchange/services/2006/types"; xmlns:xsd=“http://www.w3.org/2001/XMLSchema”; xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance”; />



http://schemas.microsoft.com/exchange/services/2006/messages"; xmlns:xsd=“http://www.w3.org/2001/XMLSchema”; xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance”; xmlns:t="" rel=“nofollow” target="_blank">http://schemas.microsoft.com/exchange/services/2006/types">;


NoError
H4sIAAAAAAAEAGNgYGcAAotqE0tHE2NTA0ddZ3NHC10TR2djXSdnJ2ddNyMnC2cnczdLU1OD2vBgveDKvOTgksSSVOfEvMSiSgYr0nW65eekpBZ5pjBYkq43LLWoODM/j8GaaK3+QMuKS4JSk1Mzy1JTQjJzU0nwrU9icYlnXnFJYl5yqncqKb71zS9K9SxJzS32zwtOLSpLLSLByXDfhgNxUW5iUTYklrgYGISA0tDwAxkOUskgCJQyAGI9kJpDIkdfKC6XctlysCOL44X+J0aGoqruL4ZP3Hxn/LJxCL0xt4uB8ZHyc10GBkYGPgZmkBZuhpXWf6N0f1/yYBACivICMdC6VUAZX8cAT19HP5AiBjdTtzCwcjSQAcRyWMTRQRsQSyDx74Ww71ar5/CdrP+vaq7Sj71sYFFM5wZBxRkfJU96hlMXCAAAapYhRswCAAA=
true






Elapsed Time: 162 ms.
A new mail item is being created. A mail item was created successfully.  Additional Details A mail item was created. Subject: ExRCA Test Message
Last EWS request:

<?xml version="1.0" encoding="utf-8"?>
http://www.w3.org/2001/XMLSchema-instance"; xmlns:m=“http://schemas.microsoft.com/exchange/services/2006/messages”; xmlns:t=“http://schemas.microsoft.com/exchange/services/2006/types”; xmlns:soap="" rel=“nofollow” target="_blank">http://schemas.xmlsoap.org/soap/envelope/">;














ExRCA Test Message





Last EWS response:

<?xml version="1.0" encoding="utf-8"?>
" rel=“nofollow” target="_blank">http://schemas.xmlsoap.org/soap/envelope/">;

http://schemas.microsoft.com/exchange/services/2006/types"; xmlns:xsd=“http://www.w3.org/2001/XMLSchema”; xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance”; />



http://schemas.microsoft.com/exchange/services/2006/messages"; xmlns:xsd=“http://www.w3.org/2001/XMLSchema”; xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance”; xmlns:t="" rel=“nofollow” target="_blank">http://schemas.microsoft.com/exchange/services/2006/types">;


NoError










Elapsed Time: 303 ms.
The Microsoft Connectivity Analyzer is retrieving synchronization changes and confirming them against expected values. Items were retrieved successfully and changes confirmed.  Additional Details The Microsoft Connectivity Analyzer identified the target change event: Create.
Last EWS request:

<?xml version="1.0" encoding="utf-8"?>
http://www.w3.org/2001/XMLSchema-instance"; xmlns:m=“http://schemas.microsoft.com/exchange/services/2006/messages”; xmlns:t=“http://schemas.microsoft.com/exchange/services/2006/types”; xmlns:soap="" rel=“nofollow” target="_blank">http://schemas.xmlsoap.org/soap/envelope/">;










AllProperties




H4sIAAAAAAAEAGNgYGcAAotqE0tHE2NTA0ddZ3NHC10TR2djXSdnJ2ddNyMnC2cnczdLU1OD2vBgveDKvOTgksSSVOfEvMSiSgYr0nW65eekpBZ5pjBYkq43LLWoODM/j8GaaK3+QMuKS4JSk1Mzy1JTQjJzU0nwrU9icYlnXnFJYl5yqncqKb71zS9K9SxJzS32zwtOLSpLLSLByXDfhgNxUW5iUTYklrgYGISA0tDwAxkOUskgCJQyAGI9kJpDIkdfKC6XctlysCOL44X+J0aGoqruL4ZP3Hxn/LJxCL0xt4uB8ZHyc10GBkYGPgZmkBZuhpXWf6N0f1/yYBACivICMdC6VUAZX8cAT19HP5AiBjdTtzCwcjSQAcRyWMTRQRsQSyDx74Ww71ar5/CdrP+vaq7Sj71sYFFM5wZBxRkfJU96hlMXCAAAapYhRswCAAA=
10



Last EWS response:

<?xml version="1.0" encoding="utf-8"?>
" rel=“nofollow” target="_blank">http://schemas.xmlsoap.org/soap/envelope/">;

http://schemas.microsoft.com/exchange/services/2006/types"; xmlns:xsd=“http://www.w3.org/2001/XMLSchema”; xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance”; />



http://schemas.microsoft.com/exchange/services/2006/messages"; xmlns:xsd=“http://www.w3.org/2001/XMLSchema”; xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance”; xmlns:t="" rel=“nofollow” target="_blank">http://schemas.microsoft.com/exchange/services/2006/types">;


NoError
H4sIAAAAAAAEAGNgYGcAAotqE0tHE2NTA0ddZ3NHC10TR2djXSdnJ2ddNyMnC2cnczdLU1OD2vBgveDKvOTgksSSVOfEvMSiSgYr0nW65eekpBZ5pjBYkq43LLWoODM/j8GaaK3+QMuKS4JSk1Mzy1JTQjJzU0nwrU9icYlnXnFJYl5yqncqKb71zS9K9SxJzS32zwtOLSpLLSLByXDfhgNxUW5iUTYklrgYGISA0tDwAxkOUskgCJQyAGI9kJpDIkdfKC6XctlysCOL44X+J0aGoqruL4ZP3Hxn/LJxCL0xt4uB8ZHyc10GBkYGPgZmkBZuhpXWf6N0f1/iYBACivICMdC6f0AZX8cAT19HP5AiBjdTtzCwcjQwD4jlkPgBQCyBRd0eIDZD4qM7iw3krteyGOJBYNWMQNnkSc8Y7oWw71ar5/CdrP+vaq7Sj71sUFl8up6TqYuVgaEBANK/z/MgAwAA
true





IPM.Note
ExRCA Test Message
Normal
2015-12-02T15:29:23Z
1276
Normal
false
true
false
false
false
2015-12-02T15:29:23Z
2015-12-02T15:29:23Z


false
en-US

false
false
false
true
true
true

Grey Williams
2015-12-02T15:29:23Z
false
false
AQHRLRY4GhB5J1/4cUi2jsdQU5wk6w==
ExRCA Test Message
<BLUPR0601MB1666D91CCB2454D14233AD23C9…>
true








Elapsed Time: 262 ms.
Deleting an item. An item was deleted successfully.  Additional Details 
Last EWS request:

<?xml version="1.0" encoding="utf-8"?>
http://www.w3.org/2001/XMLSchema-instance"; xmlns:m=“http://schemas.microsoft.com/exchange/services/2006/messages”; xmlns:t=“http://schemas.microsoft.com/exchange/services/2006/types”; xmlns:soap="" rel=“nofollow” target="_blank">http://schemas.xmlsoap.org/soap/envelope/">;















Last EWS response:

<?xml version="1.0" encoding="utf-8"?>
" rel=“nofollow” target="_blank">http://schemas.xmlsoap.org/soap/envelope/">;

http://schemas.microsoft.com/exchange/services/2006/types"; xmlns:xsd=“http://www.w3.org/2001/XMLSchema”; xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance”; />



http://schemas.microsoft.com/exchange/services/2006/messages"; xmlns:xsd=“http://www.w3.org/2001/XMLSchema”; xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance”; xmlns:t="" rel=“nofollow” target="_blank">http://schemas.microsoft.com/exchange/services/2006/types">;


NoError





Elapsed Time: 193 ms.
The Microsoft Connectivity Analyzer is retrieving synchronization changes and confirming them against expected values. Items were retrieved successfully and changes confirmed.  Additional Details The Microsoft Connectivity Analyzer identified the target change event: Delete.
Last EWS request:

<?xml version="1.0" encoding="utf-8"?>
http://www.w3.org/2001/XMLSchema-instance"; xmlns:m=“http://schemas.microsoft.com/exchange/services/2006/messages”; xmlns:t=“http://schemas.microsoft.com/exchange/services/2006/types”; xmlns:soap="" rel=“nofollow” target="_blank">http://schemas.xmlsoap.org/soap/envelope/">;










AllProperties




H4sIAAAAAAAEAGNgYGcAAotqE0tHE2NTA0ddZ3NHC10TR2djXSdnJ2ddNyMnC2cnczdLU1OD2vBgveDKvOTgksSSVOfEvMSiSgYr0nW65eekpBZ5pjBYkq43LLWoODM/j8GaaK3+QMuKS4JSk1Mzy1JTQjJzU0nwrU9icYlnXnFJYl5yqncqKb71zS9K9SxJzS32zwtOLSpLLSLByXDfhgNxUW5iUTYklrgYGISA0tDwAxkOUskgCJQyAGI9kJpDIkdfKC6XctlysCOL44X+J0aGoqruL4ZP3Hxn/LJxCL0xt4uB8ZHyc10GBkYGPgZmkBZuhpXWf6N0f1/iYBACivICMdC6f0AZX8cAT19HP5AiBjdTtzCwcjQwD4jlkPgBQCyBRd0eIDZD4qM7iw3krteyGOJBYNWMQNnkSc8Y7oWw71ar5/CdrP+vaq7Sj71sUFl8up6TqYuVgaEBANK/z/MgAwAA
10



Last EWS response:

<?xml version="1.0" encoding="utf-8"?>
" rel=“nofollow” target="_blank">http://schemas.xmlsoap.org/soap/envelope/">;

http://schemas.microsoft.com/exchange/services/2006/types"; xmlns:xsd=“http://www.w3.org/2001/XMLSchema”; xmlns:xsi=“http://www.w3.org/2001/XMLSchema-instance”; />

Hi,
the problem is actually near the very beginning - “Testing of this potential Autodiscover URL failed”. Your credentials are being rejected because the address to your server cannot be accessed. Please contatc your mail server provider and ask them to fix this problem with their server.

Regards,
Olivia