All emails are viewable on my cellphone, however for the last week or so only selected emails appear in the inbox on my HP laptop.
If you have eM Client V10 and not seeing some emails in your desktop or laptop computer Inbox, then could be you have “Inbox Categories enabled” and the missing emails not visible “are in different inbox categories”.
See eM Client V10 Video which explains all the new features including Categories and what you can do if those missing emails are in the new Categories.
" What’s new in eM Client 10? Feature showcase of AI, Inbox Categories, Quick Actions and more!" (https://www.youtube.com/watch?v=dzcZ6OZejxM)
Thank you for responding. I watched the video but ended up not seeing how to check/reverse any category setting(s) that might have been put in place. Could you step me through how to find and disable that setting?
I watched the video but ended up not seeing how to check/reverse any category setting(s) that might have been put in place.
If you want to disable Categories in V10 to see if your missing emails then all appear in your Inbox, go to “Menu / Settings (Preferences) / Mail / Categories” and disable Show Categories. Then save and close.
Now if disabling Categories makes no difference or you didn’t have Categories enabled, then could be you might have possibly eg: Rules setup to automatically move Inbox emails to other folders / labels. You can check for any rules setup via “Menu / Rules”. You can dblclick rules to view them. Sometimes disabling all rules is a good way to test.
Thank you for your advice. Disabling Categories worked!