I have one particular G-Mail message thread that appears everywhere except in eM Client (Windows 11).
By everywhere I mean that it appears in the default G-Mail interface, Mailwasher, which runs before eM Client to control spam, and also in the eM Client Android application.
But .. it’s nowhere to be found in the eM Client windows application.
Any ideas about how to resolve this will be appreciated.
Thanks/Regards, ..
domingo 07 junio 2026 :: 0757hrs (UTC +0100)
Hey@schlieph
First, search eMC using “All Folders” and detail from the message you can see
elsewhere in case it is wrongly located by Rules or Human Error.
If still not found…
Try the "Restore " facility in Mailwasher recycle bin then try to load in eMC
If still nothing…
In Gmail re designatr the message as Unread or if you have an alternate email
address, forward the message and proceed as normal with Mailwasher & eMC.
¡Buena suerte!
¡Saludos desde Sevilla la soleada en España!
¡Mis mejores deseos y mantente a salvo!
Hablo español, luego portugués, inglés, francés y alemán
con conocimiento de varios otros idiomas.
Apart from what @skybat already advised above, see the following eM Client blog on searching with advanced options like wildcards , keywords & search fields etc. eM Client Search: Stop scrolling, start finding | eM Client
If you still you carn’t find your email, you may have accidentally Archived it.
So click in the “All Mail” folder under your Gmail account in eM Client and look for it in there, as that holds all your Gmail account Inbox, Sent items and all custom Mail label emails.