office365 email

I’m trying to set up my Office365 email and calendar in the eM Client, but it would not do the automatic setup, so I had to use the email login.  The email worked, but I cannot get the calendar now.  What can I do?

Hello Jake,

Can you please tell me what eM Client version are you using by going to Help>About? Also when trying to sync the calendar (just hit send & receive), please open Operations window and copy the contents of the “Log” tab so I can look at the issue in detail.
Thank you.

Regards,
Dave

Dave,

There is no calendar for the Office 365 account (that’s my problem)(delioquinn@house.virginia.gov).  I had to use the email option, so only the email is showing up.  The version I’m using is 6.0.24928.0.

Below is the log:
9:06:18 AM Online state: changed to online due to NetworkAvailability
9:06:18 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: For folder jpholmes1324@gmail.com/
9:06:20 AM jpholmes1324@gmail.com [GData]  Synchronizing folder list
9:06:20 AM jacob@oquinnfordelegate.com [IMAP]  Synchronizing subfolders: For folder jacob@oquinnfordelegate.com/
9:06:21 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/
9:06:21 AM jacob@oquinnfordelegate.com [GData]  Synchronizing folder list
9:06:21 AM jacob@oquinnfordelegate.com [GData]  Synchronizing folder list
9:06:21 AM jpholmes1324@gmail.com [GData]  Synchronizing folder list
9:06:21 AM jacob@oquinnfordelegate.com [GData]  Synchronizing folder list
9:06:21 AM jacob@oquinnfordelegate.com [IMAP]  Synchronizing subfolders: Done
9:06:21 AM jacob@oquinnfordelegate.com [IMAP]  Synchronizing subfolders: For folder jacob@oquinnfordelegate.com/Inbox
9:06:21 AM jacob@oquinnfordelegate.com [IMAP]  Synchronizing subfolders: Done
9:06:21 AM jacob@oquinnfordelegate.com [IMAP]  Synchronizing subfolders: For folder jacob@oquinnfordelegate.com/Richmond Apartment
9:06:22 AM jacob@oquinnfordelegate.com [IMAP]  Synchronizing subfolders: Done
9:06:22 AM jacob@oquinnfordelegate.com [IMAP]  Synchronizing subfolders: For folder jacob@oquinnfordelegate.com/[Gmail]
9:06:22 AM jpholmes1324@gmail.com [IMAP]  Downloading message part…
9:06:22 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: Done
9:06:22 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: For folder jpholmes1324@gmail.com/Inbox
9:06:22 AM jacob@oquinnfordelegate.com [IMAP]  Synchronizing subfolders: Done
9:06:22 AM jacob@oquinnfordelegate.com [IMAP]  Synchronizing subfolders: For folder jacob@oquinnfordelegate.com/[Gmail]/Trash
9:06:22 AM jpholmes1324@gmail.com [GData]  Synchronizing folder list
9:06:22 AM jacob@oquinnfordelegate.com [GData]  Synchronizing folder list
9:06:22 AM jacob@oquinnfordelegate.com [IMAP]  Synchronizing subfolders: Done
9:06:22 AM jacob@oquinnfordelegate.com [IMAP]  Synchronizing messages: For folder jacob@oquinnfordelegate.com/Inbox
9:06:22 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: Done
9:06:22 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: For folder jpholmes1324@gmail.com/Bills
9:06:22 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: Done
9:06:22 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: For folder jpholmes1324@gmail.com/[Gmail]
9:06:22 AM jpholmes1324@gmail.com [GData]  Synchronizing folder list
9:06:22 AM jacob@oquinnfordelegate.com [GData]  Synchronizing folder list
9:06:22 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: Done
9:06:22 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: For folder jpholmes1324@gmail.com/Bills/House
9:06:22 AM jpholmes1324@gmail.com [GData]  Synchronizing folder list
9:06:22 AM jacob@oquinnfordelegate.com [GData]  Synchronizing folder list
9:06:22 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: Done
9:06:22 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: For folder jpholmes1324@gmail.com/Bills/Insurance
9:06:22 AM jpholmes1324@gmail.com [GData]  Synchronizing folder list
9:06:22 AM jpholmes1324@gmail.com [IMAP]  Downloading message part…: Done
9:06:22 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: Done
9:06:22 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: For folder jpholmes1324@gmail.com/Bills/Misc.
9:06:22 AM jacob@oquinnfordelegate.com [GData]  Synchronizing folder list
9:06:23 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: Done
9:06:23 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: For folder jpholmes1324@gmail.com/Bills/Orders
9:06:23 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: Done
9:06:23 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: For folder jpholmes1324@gmail.com/Bills/Misc./xOld
9:06:23 AM jpholmes1324@gmail.com [GData]  Synchronizing folder ‘jpholmes1324@gmail.com/Contacts/’
9:06:23 AM jacob@oquinnfordelegate.com [GData]  Synchronizing folder ‘jacob@oquinnfordelegate.com/Contacts/’
9:06:23 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: Done
9:06:23 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: For folder jpholmes1324@gmail.com/Bills/Orders/Companies
9:06:23 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: Done
9:06:23 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: For folder jpholmes1324@gmail.com/Bills/Misc./xOld/Wedding
9:06:23 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: Done
9:06:23 AM jpholmes1324@gmail.com [IMAP]  Synchronizing messages: For folder jpholmes1324@gmail.com/Inbox
9:06:23 AM jacob@oquinnfordelegate.com [GData]  Synchronizing folder ‘jacob@oquinnfordelegate.com/’
9:06:23 AM jpholmes1324@gmail.com [GData]  Synchronizing folder ‘jpholmes1324@gmail.com/Gmail/’
9:06:24 AM jacob@oquinnfordelegate.com [GData]  Synchronizing folder ‘jacob@oquinnfordelegate.com/jacob@oquinnfordelegate.com/’
9:06:24 AM jpholmes1324@gmail.com [IMAP]  Synchronizing messages: Done
9:06:25 AM jacob@oquinnfordelegate.com [IMAP]  Synchronizing messages: Done
9:06:27 AM jpholmes1324@gmail.com [IMAP]  Downloading message part…
9:06:27 AM jpholmes1324@gmail.com [IMAP]  Downloading message part…: Done
9:06:30 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:30 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/2016 Session
9:06:31 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:31 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Contacts
9:06:31 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:31 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders
9:06:32 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:32 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Sync Issues
9:06:32 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:32 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/2016 Session/Committees
9:06:32 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:32 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/2016 Session/Constituent Emails
9:06:33 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:33 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/2016 Session/Legislation
9:06:34 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:34 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/Constituent Email
9:06:35 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:35 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/Legislative
9:06:35 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:35 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom
9:06:35 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:35 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/2016 Session/Legislation/1325 BVU
9:06:36 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:36 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/2016 Session/Legislation/Dead
9:06:36 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:36 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/Constituent Email/Issues
9:06:37 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:37 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/Constituent Email/Misc.
9:06:37 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:37 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/15 Session
9:06:38 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:38 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2012 Session
9:06:38 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:38 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2013 Session
9:06:39 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:39 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2014 Session
9:06:39 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:39 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2015 Session
9:06:40 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:40 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/Constituent Email/Misc./14 Session
9:06:40 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:40 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2012 Session/Bills
9:06:41 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:41 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2012 Session/Committee Info
9:06:41 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:41 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2012 Session/Gen. Info.
9:06:42 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:42 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2013 Session/Bills
9:06:42 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:42 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2013 Session/Committee Notifications
9:06:43 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:43 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2013 Session/Talking Points
9:06:43 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:43 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2014 Session/Committee
9:06:43 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:43 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2014 Session/Legislation
9:06:44 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:44 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2015 Session/Committees
9:06:44 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:44 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2015 Session/Legislation
9:06:45 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:45 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2012 Session/Bills/Tabled
9:06:45 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:45 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2013 Session/Bills/Killed
9:06:46 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:46 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2014 Session/Legislation/Misc.
9:06:46 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:46 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2015 Session/Legislation/Killed
9:06:47 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:47 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2015 Session/Legislation/Resolutions
9:06:47 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:47 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2012 Session/Bills/Tabled/HB 685
9:06:47 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:47 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2012 Session/Bills/Tabled/HB 850
9:06:48 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:48 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2014 Session/Legislation/Misc./killed
9:06:48 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:48 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2014 Session/Legislation/Misc./killed/0593 Bristol Bill
9:06:49 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:49 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/Meetings
9:06:49 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:49 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/Schools BoysAndGirls
9:06:49 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:49 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2015 Session/Legislation/1884 Giffin Palmer
9:06:50 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:06:50 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing messages: For folder delioquinn@house.virginia.gov/Inbox
9:06:51 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing messages: For folder delioquinn@house.virginia.gov/Inbox
9:06:51 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing messages: Done
9:12:01 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing messages: For folder delioquinn@house.virginia.gov/Inbox
9:12:03 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing messages: For folder delioquinn@house.virginia.gov/Inbox
9:12:03 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing messages: Done
9:16:18 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: For folder jpholmes1324@gmail.com/
9:16:18 AM jacob@oquinnfordelegate.com [IMAP]  Synchronizing subfolders: For folder jacob@oquinnfordelegate.com/
9:16:18 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/
9:16:18 AM jpholmes1324@gmail.com [GData]  Synchronizing folder list
9:16:18 AM jacob@oquinnfordelegate.com [GData]  Synchronizing folder list
9:16:18 AM jacob@oquinnfordelegate.com [IMAP]  Synchronizing subfolders: Done
9:16:18 AM jacob@oquinnfordelegate.com [IMAP]  Synchronizing subfolders: For folder jacob@oquinnfordelegate.com/Inbox
9:16:18 AM jacob@oquinnfordelegate.com [IMAP]  Synchronizing subfolders: Done
9:16:18 AM jacob@oquinnfordelegate.com [IMAP]  Synchronizing subfolders: For folder jacob@oquinnfordelegate.com/Richmond Apartment
9:16:18 AM jacob@oquinnfordelegate.com [GData]  Synchronizing folder list
9:16:18 AM jpholmes1324@gmail.com [GData]  Synchronizing folder list
9:16:18 AM jacob@oquinnfordelegate.com [IMAP]  Synchronizing subfolders: Done
9:16:18 AM jacob@oquinnfordelegate.com [IMAP]  Synchronizing subfolders: For folder jacob@oquinnfordelegate.com/[Gmail]
9:16:18 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: Done
9:16:18 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: For folder jpholmes1324@gmail.com/Inbox
9:16:18 AM jpholmes1324@gmail.com [GData]  Synchronizing folder ‘jpholmes1324@gmail.com/Contacts/’
9:16:18 AM jacob@oquinnfordelegate.com [IMAP]  Synchronizing subfolders: Done
9:16:18 AM jacob@oquinnfordelegate.com [IMAP]  Synchronizing subfolders: For folder jacob@oquinnfordelegate.com/[Gmail]/Trash
9:16:18 AM jacob@oquinnfordelegate.com [GData]  Synchronizing folder ‘jacob@oquinnfordelegate.com/Contacts/’
9:16:18 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: Done
9:16:18 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: For folder jpholmes1324@gmail.com/Bills
9:16:18 AM jacob@oquinnfordelegate.com [IMAP]  Synchronizing subfolders: Done
9:16:18 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: Done
9:16:18 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: For folder jpholmes1324@gmail.com/[Gmail]
9:16:18 AM jacob@oquinnfordelegate.com [GData]  Synchronizing folder ‘jacob@oquinnfordelegate.com/’
9:16:18 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: Done
9:16:18 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: For folder jpholmes1324@gmail.com/Bills/House
9:16:18 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: Done
9:16:18 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: For folder jpholmes1324@gmail.com/Bills/Insurance
9:16:19 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: Done
9:16:19 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: For folder jpholmes1324@gmail.com/Bills/Misc.
9:16:19 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: Done
9:16:19 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: For folder jpholmes1324@gmail.com/Bills/Orders
9:16:19 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: Done
9:16:19 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: For folder jpholmes1324@gmail.com/Bills/Misc./xOld
9:16:19 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: Done
9:16:19 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: For folder jpholmes1324@gmail.com/Bills/Orders/Companies
9:16:19 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: Done
9:16:19 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: For folder jpholmes1324@gmail.com/Bills/Misc./xOld/Wedding
9:16:19 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: Done
9:16:20 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:20 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/2016 Session
9:16:21 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:21 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Contacts
9:16:21 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:21 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders
9:16:22 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:22 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Sync Issues
9:16:22 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:22 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/2016 Session/Committees
9:16:22 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:22 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/2016 Session/Constituent Emails
9:16:23 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:23 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/2016 Session/Legislation
9:16:24 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:24 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/Constituent Email
9:16:24 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:24 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/Legislative
9:16:25 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:25 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom
9:16:25 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:25 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/2016 Session/Legislation/1325 BVU
9:16:26 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:26 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/2016 Session/Legislation/Dead
9:16:26 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:26 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/Constituent Email/Issues
9:16:26 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:26 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/Constituent Email/Misc.
9:16:27 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:27 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/15 Session
9:16:27 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:27 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2012 Session
9:16:28 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:28 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2013 Session
9:16:29 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:29 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2014 Session
9:16:29 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:29 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2015 Session
9:16:30 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:30 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/Constituent Email/Misc./14 Session
9:16:30 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:30 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2012 Session/Bills
9:16:31 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:31 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2012 Session/Committee Info
9:16:32 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:32 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2012 Session/Gen. Info.
9:16:32 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:32 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2013 Session/Bills
9:16:32 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:32 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2013 Session/Committee Notifications
9:16:33 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:33 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2013 Session/Talking Points
9:16:33 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:33 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2014 Session/Committee
9:16:34 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:34 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2014 Session/Legislation
9:16:34 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:34 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2015 Session/Committees
9:16:35 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:35 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2015 Session/Legislation
9:16:35 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:35 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2012 Session/Bills/Tabled
9:16:36 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:36 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2013 Session/Bills/Killed
9:16:36 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:36 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2014 Session/Legislation/Misc.
9:16:37 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:37 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2015 Session/Legislation/Killed
9:16:37 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:37 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2015 Session/Legislation/Resolutions
9:16:38 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:38 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2012 Session/Bills/Tabled/HB 685
9:16:38 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:38 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2012 Session/Bills/Tabled/HB 850
9:16:38 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:38 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2014 Session/Legislation/Misc./killed
9:16:39 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:39 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2014 Session/Legislation/Misc./killed/0593 Bristol Bill
9:16:39 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:39 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/Meetings
9:16:39 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:39 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/Schools BoysAndGirls
9:16:40 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:16:40 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/Folders/zRandom/2015 Session/Legislation/1884 Giffin Palmer
9:16:40 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: Done
9:18:53 AM jpholmes1324@gmail.com [IMAP]  Synchronizing messages: For folder jpholmes1324@gmail.com/Inbox
9:18:53 AM jpholmes1324@gmail.com [IMAP]  Synchronizing messages: For folder jpholmes1324@gmail.com/Inbox
9:18:53 AM jpholmes1324@gmail.com [IMAP]  Synchronizing messages: Done
9:18:57 AM jpholmes1324@gmail.com [IMAP]  Copying messages
9:18:58 AM jpholmes1324@gmail.com [IMAP]  Copying messages: Done
9:18:58 AM jpholmes1324@gmail.com [IMAP]  Synchronizing message flags: For folder jpholmes1324@gmail.com/Inbox
9:18:58 AM jpholmes1324@gmail.com [IMAP]  Synchronizing message flags: Done
9:20:06 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing messages: For folder delioquinn@house.virginia.gov/Inbox
9:20:06 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing messages: For folder delioquinn@house.virginia.gov/Inbox
9:20:06 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing messages: Done
9:20:10 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing messages: For folder delioquinn@house.virginia.gov/Inbox
9:20:10 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing messages: For folder delioquinn@house.virginia.gov/Inbox
9:20:10 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing messages: Done
9:20:11 AM delioquinn@house.virginia.gov [IMAP]  Copying messages
9:20:11 AM delioquinn@house.virginia.gov [IMAP]  Copying messages: Done
9:20:11 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing message flags: For folder delioquinn@house.virginia.gov/Inbox
9:20:12 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing message flags: Done
9:20:12 AM delioquinn@house.virginia.gov [IMAP]  Copying messages
9:20:12 AM delioquinn@house.virginia.gov [IMAP]  Copying messages: Done
9:20:12 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing message flags: For folder delioquinn@house.virginia.gov/Inbox
9:20:13 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing message flags: Done
9:20:37 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing messages: For folder delioquinn@house.virginia.gov/Inbox
9:20:38 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing messages: For folder delioquinn@house.virginia.gov/Inbox
9:20:38 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing messages: Done
9:26:18 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: For folder jpholmes1324@gmail.com/
9:26:18 AM jacob@oquinnfordelegate.com [IMAP]  Synchronizing subfolders: For folder jacob@oquinnfordelegate.com/
9:26:18 AM delioquinn@house.virginia.gov [IMAP]  Synchronizing subfolders: For folder delioquinn@house.virginia.gov/
9:26:18 AM jacob@oquinnfordelegate.com [GData]  Synchronizing folder list
9:26:18 AM jpholmes1324@gmail.com [GData]  Synchronizing folder list
9:26:18 AM jacob@oquinnfordelegate.com [IMAP]  Synchronizing subfolders: Done
9:26:18 AM jacob@oquinnfordelegate.com [IMAP]  Synchronizing subfolders: For folder jacob@oquinnfordelegate.com/Inbox
9:26:18 AM jacob@oquinnfordelegate.com [IMAP]  Synchronizing subfolders: Done
9:26:18 AM jacob@oquinnfordelegate.com [IMAP]  Synchronizing subfolders: For folder jacob@oquinnfordelegate.com/Richmond Apartment
9:26:18 AM jacob@oquinnfordelegate.com [GData]  Synchronizing folder list
9:26:18 AM jpholmes1324@gmail.com [IMAP]  Synchronizing subfolders: Done
9:26:18 AM

The two other emails are gmail accounts, and they’re working just fine.

Hello Jake,
what version of eM Client are you currently running? Please copy the full number from Help>About section.
Can you also tell me why did the automatic set up not work?
Can you test your Office365 server connectivity on this site - https://testconnectivity.microsoft.com/ and share any warnings and errors?

Regards,
Olivia

The version I’m using is 6.0.24928.0
It says “The correct settings could not be determined.  Check the email address or setup the account manually.”

Which of the options do I need to run on the test?  I couldn’t tell

Hello Jake,
third tab - Office365 > Microsoft Exchange Web Services Connectivity Tests > Synchronization, Notification, Availability, and Automatic Replies

Regards,
Olivia

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Connectivity Test Successful with Warnings

 

 

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Exchange Web Services synchronization, notification, availability, and Automatic Replies.

 

Tests of all Exchange Web Services tasks completed successfully.

 

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Additional Details

 

Elapsed Time: 45942 ms.

 

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Test Steps

 

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The Microsoft Connectivity Analyzer is attempting to test Autodiscover for delioquinn@house.virginia.gov.

 

Autodiscover was tested successfully.

 

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Additional Details

 

Elapsed Time: 24014 ms.

 

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Test Steps

 

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Attempting each method of contacting the Autodiscover service.

 

The Autodiscover service was tested successfully.

 

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Additional Details

 

Elapsed Time: 24014 ms.

 

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Test Steps

 

https//testconnectivitymicrosoftcom/Images/Errorpng

Attempting to test potential Autodiscover URL https://house.virginia.gov:443/Autodiscover/Autodiscover.xml

 

Testing of this potential Autodiscover URL failed.

 

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Additional Details

 

Elapsed Time: 5675 ms.

 

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Test Steps

 

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Attempting to resolve the host name house.virginia.gov in DNS.

 

The host name resolved successfully.

 

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Additional Details

 

IP addresses returned: 198.246.135.60

Elapsed Time: 721 ms.

 

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Testing TCP port 443 on host house.virginia.gov to ensure it’s listening and open.

 

The port was opened successfully.

 

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Additional Details

 

Elapsed Time: 498 ms.

 

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Testing the SSL certificate to make sure it’s valid.

 

The certificate passed all validation requirements.

 

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Additional Details

 

Elapsed Time: 1034 ms.

 

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Test Steps

 

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The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server house.virginia.gov on port 443.

 

The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.

 

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Additional Details

 

Remote Certificate Subject: CN=*.house.virginia.gov, OU=Domain Control Validated, Issuer: CN=Go Daddy Secure Certificate Authority - G2, OU=http://certs.godaddy.com/repository/, O=“GoDaddy.com, Inc.”, L=Scottsdale, S=Arizona, C=US.

Elapsed Time: 986 ms.

 

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Validating the certificate name.

 

The certificate name was validated successfully.

 

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Additional Details

 

Host name house.virginia.gov was found in the Certificate Subject Alternative Name entry.

Elapsed Time: 1 ms.

 

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Certificate trust is being validated.

 

The certificate is trusted and all certificates are present in the chain.

 

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Test Steps

 

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The Microsoft Connectivity Analyzer is attempting to build certificate chains for certificate CN=*.house.virginia.gov, OU=Domain Control Validated.

 

One or more certificate chains were constructed successfully.

 

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Additional Details

 

A total of 2 chains were built. The highest quality chain ends in root certificate OU=Go Daddy Class 2 Certification Authority, O=“The Go Daddy Group, Inc.”, C=US.

Elapsed Time: 15 ms.

 

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Analyzing the certificate chains for compatibility problems with versions of Windows.

 

Potential compatibility problems were identified with some versions of Windows.

 

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Additional Details

 

The Microsoft Connectivity Analyzer can only validate the certificate chain using the Root Certificate Update functionality from Windows Update. Your certificate may not be trusted on Windows if the “Update Root Certificates” feature isn’t enabled.

Elapsed Time: 5 ms.

 

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Testing the certificate date to confirm the certificate is valid.

 

Date validation passed. The certificate hasn’t expired.

 

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Additional Details

 

The certificate is valid. NotBefore = 11/5/2014 1:37:01 PM, NotAfter = 10/23/2017 7:58:57 PM

Elapsed Time: 0 ms.

 

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Checking the IIS configuration for client certificate authentication.

 

Client certificate authentication wasn’t detected.

 

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Additional Details

 

Accept/Require Client Certificates isn’t configured.

Elapsed Time: 1232 ms.

 

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Attempting to send an Autodiscover POST request to potential Autodiscover URLs.

 

Autodiscover settings weren’t obtained when the Autodiscover POST request was sent.

 

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Additional Details

 

Elapsed Time: 2188 ms.

 

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Test Steps

 

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The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL https://house.virginia.gov:443/Autodiscover/Autodiscover.xml for user delioquinn@house.virginia.gov.

 

The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response.

 

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Additional Details

 

A Web exception occurred because an HTTP 404 - NotFound response was received from Unknown.
HTTP Response Headers:
X-SharePointHealthScore: 0
Public-Extension:http://schemas.microsoft.com/repl-2
SPRequestGuid: 9c0b779d-2bd8-c027-98b6-110c35afc156
request-id: 9c0b779d-2bd8-c027-98b6-110c35afc156
SPRequestDuration: 447
SPIisLatency: 3
Persistent-Auth: true
MicrosoftSharePointTeamServices: 15.0.0.4420
X-Content-Type-Options: nosniff
X-MS-InvokeApp: 1; RequireReadOnly
Content-Length: 13
Cache-Control: private,max-age=0
Date: Thu, 28 Apr 2016 20:26:16 GMT
Expires: Wed, 13 Apr 2016 20:26:17 GMT
Server: Microsoft-IIS/7.5
X-Powered-By: ASP.NET

Elapsed Time: 2187 ms.

 

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Attempting to test potential Autodiscover URL https://autodiscover.house.virginia.gov:443/Autodiscover/Autodiscover.xml

 

Testing of this potential Autodiscover URL failed.

 

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Additional Details

 

Elapsed Time: 12164 ms.

 

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Test Steps

 

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Attempting to resolve the host name autodiscover.house.virginia.gov in DNS.

 

The host name resolved successfully.

 

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Additional Details

 

IP addresses returned: 40.96.13.200, 132.245.42.248, 132.245.64.88, 40.96.17.184, 132.245.57.200, 132.245.254.152, 40.100.0.40, 40.96.3.232, 40.96.3.216, 132.245.129.136, 2a01:111:f400:2e4a::8, 2a01:111:f400:5224::8, 2a01:111:f400:2f9f::8, 2a01:111:f400:a400::8, 2a01:111:f400:2e29::8, 2a01:111:f400:2e28::8, 2a01:111:f400:a02e::8, 2a01:111:f400:2e96::8, 2a01:111:f400:5223::8, 2a01:111:f400:b400::8

Elapsed Time: 726 ms.

 

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Testing TCP port 443 on host autodiscover.house.virginia.gov to ensure it’s listening and open.

 

The specified port is either blocked, not listening, or not producing the expected response.

 

https//testconnectivitymicrosoftcom/Images/GreenRtArrowjpg Tell me more about this issue and how to resolve it

 

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Additional Details

 

A network error occurred while communicating with the remote host.

Elapsed Time: 11437 ms.

 

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Attempting to contact the Autodiscover service using the HTTP redirect method.

 

The Autodiscover service was successfully contacted using the HTTP redirect method.

 

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Additional Details

 

Elapsed Time: 6174 ms.

 

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Test Steps

 

https//testconnectivitymicrosoftcom/Images/Successpng

Attempting to resolve the host name autodiscover.house.virginia.gov in DNS.

 

The host name resolved successfully.

 

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Additional Details

 

IP addresses returned: 40.96.13.200, 132.245.42.248, 132.245.64.88, 40.96.17.184, 132.245.57.200, 132.245.254.152, 40.100.0.40, 40.96.3.232, 40.96.3.216, 132.245.129.136, 2a01:111:f400:2e4a::8, 2a01:111:f400:5224::8, 2a01:111:f400:2f9f::8, 2a01:111:f400:a400::8, 2a01:111:f400:2e29::8, 2a01:111:f400:2e28::8, 2a01:111:f400:a02e::8, 2a01:111:f400:2e96::8, 2a01:111:f400:5223::8, 2a01:111:f400:b400::8

Elapsed Time: 7 ms.

 

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Testing TCP port 80 on host autodiscover.house.virginia.gov to ensure it’s listening and open.

 

The port was opened successfully.

 

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Additional Details

 

Elapsed Time: 17 ms.

 

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The Microsoft Connectivity Analyzer is checking the host autodiscover.house.virginia.gov for an HTTP redirect to the Autodiscover service.

 

The redirect (HTTP 301/302) response was received successfully.

 

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Additional Details

 

Redirect URL: https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml
HTTP Response Headers:
Pragma: no-cache
X-FEServer: SIXPR06CA0036,SIXPR06CA0036
X-RequestId: 5ccf686a-ba35-43f2-83a0-3ea2eced7c19
Connection: close
Content-Length: 0
Cache-Control: no-cache
Date: Thu, 28 Apr 2016 20:26:28 GMT
Location: https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml
Server: Microsoft-IIS/8.0
X-Powered-By: ASP.NET

Elapsed Time: 4 ms.

 

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Attempting to test potential Autodiscover URLhttps://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml

 

Testing of the Autodiscover URL was successful.

 

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Additional Details

 

Elapsed Time: 6144 ms.

 

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Test Steps

 

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Attempting to resolve the host name autodiscover-s.outlook.com in DNS.

 

The host name resolved successfully.

 

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Additional Details

 

IP addresses returned: 40.96.1.194, 132.245.65.146, 132.245.254.226, 132.245.43.114, 111.221.119.98, 111.221.115.98, 40.100.0.194, 132.245.160.34, 40.96.2.130, 132.245.41.98, 2a01:111:f400:a814::2, 2a01:111:f400:a028::2, 2a01:111:f400:a428::2, 2a01:111:f400:a817::2, 2a01:111:f400:2e01::2, 2a01:111:f400:f30b::2, 2a01:111:f400:2dec::2, 2a01:111:f400:b407::2, 2a01:111:f400:2d9c::2, 2a01:111:f400:5239::2

Elapsed Time: 10 ms.

 

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Testing TCP port 443 on host autodiscover-s.outlook.com to ensure it’s listening and open.

 

The port was opened successfully.

 

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Additional Details

 

Elapsed Time: 13 ms.

 

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Testing the SSL certificate to make sure it’s valid.

 

The certificate passed all validation requirements.

 

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Additional Details

 

Elapsed Time: 85 ms.

 

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Test Steps

 

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The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server autodiscover-s.outlook.com on port 443.

 

The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.

 

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Additional Details

 

Remote Certificate Subject: CN=outlook.com, OU=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=WA, C=US, Issuer: CN=Microsoft IT SSL SHA2, OU=Microsoft IT, O=Microsoft Corporation, L=Redmond, S=Washington, C=US.

Elapsed Time: 45 ms.

 

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Validating the certificate name.

 

The certificate name was validated successfully.

 

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Additional Details

 

Host name autodiscover-s.outlook.com was found in the Certificate Subject Alternative Name entry.

Elapsed Time: 1 ms.

 

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Certificate trust is being validated.

 

The certificate is trusted and all certificates are present i

Hello,

I see that the reason why the setup failed is that eM Client cannot recognize the account because of an issue in its autodiscover URL. Please delete your account and re-add it, instead of automatic setup, click on Mail>Exchange, enter your credentials (user name is the same as your email address) and press next. Be aware that this usually takes some time, up to 10 minutes, but setting your account up this way will enable you to use Calendar, Contacts, etc. without a problem.

Hi David, 

I am having a problems with this now too.  I tried the connectivity test and get the error:

Appointments are being created and deleted in the user’s calendar to confirm the user’s availability.
  User availability couldn’t be confirmed.

I tried setting up the account as you described as Mail>Exchange but still can’t see any events on the calendar.   Any suggestions?

I can view the calendars with no problem in Outlook… but I REALLY don’t want to use Outlook again.