I’m trying to set up my Office365 email and calendar in the eM Client, but it would not do the automatic setup, so I had to use the email login. The email worked, but I cannot get the calendar now. What can I do?
Hello Jake,
Can you please tell me what eM Client version are you using by going to Help>About? Also when trying to sync the calendar (just hit send & receive), please open Operations window and copy the contents of the “Log” tab so I can look at the issue in detail.
Thank you.
Regards,
Dave
Dave,
There is no calendar for the Office 365 account (that’s my problem)([email protected]). I had to use the email option, so only the email is showing up. The version I’m using is 6.0.24928.0.
Below is the log:
9:06:18 AM Online state: changed to online due to NetworkAvailability
9:06:18 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/
9:06:20 AM [email protected] [GData] Synchronizing folder list
9:06:20 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/
9:06:21 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/
9:06:21 AM [email protected] [GData] Synchronizing folder list
9:06:21 AM [email protected] [GData] Synchronizing folder list
9:06:21 AM [email protected] [GData] Synchronizing folder list
9:06:21 AM [email protected] [GData] Synchronizing folder list
9:06:21 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:21 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Inbox
9:06:21 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:21 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Richmond Apartment
9:06:22 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:22 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/[Gmail]
9:06:22 AM [email protected] [IMAP] Downloading message part…
9:06:22 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:22 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Inbox
9:06:22 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:22 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/[Gmail]/Trash
9:06:22 AM [email protected] [GData] Synchronizing folder list
9:06:22 AM [email protected] [GData] Synchronizing folder list
9:06:22 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:22 AM [email protected] [IMAP] Synchronizing messages: For folder [email protected]/Inbox
9:06:22 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:22 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Bills
9:06:22 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:22 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/[Gmail]
9:06:22 AM [email protected] [GData] Synchronizing folder list
9:06:22 AM [email protected] [GData] Synchronizing folder list
9:06:22 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:22 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Bills/House
9:06:22 AM [email protected] [GData] Synchronizing folder list
9:06:22 AM [email protected] [GData] Synchronizing folder list
9:06:22 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:22 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Bills/Insurance
9:06:22 AM [email protected] [GData] Synchronizing folder list
9:06:22 AM [email protected] [IMAP] Downloading message part…: Done
9:06:22 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:22 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Bills/Misc.
9:06:22 AM [email protected] [GData] Synchronizing folder list
9:06:23 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:23 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Bills/Orders
9:06:23 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:23 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Bills/Misc./xOld
9:06:23 AM [email protected] [GData] Synchronizing folder ‘[email protected]/Contacts/’
9:06:23 AM [email protected] [GData] Synchronizing folder ‘[email protected]/Contacts/’
9:06:23 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:23 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Bills/Orders/Companies
9:06:23 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:23 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Bills/Misc./xOld/Wedding
9:06:23 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:23 AM [email protected] [IMAP] Synchronizing messages: For folder [email protected]/Inbox
9:06:23 AM [email protected] [GData] Synchronizing folder ‘[email protected]/’
9:06:23 AM [email protected] [GData] Synchronizing folder ‘[email protected]/Gmail/’
9:06:24 AM [email protected] [GData] Synchronizing folder ‘[email protected]/[email protected]/’
9:06:24 AM [email protected] [IMAP] Synchronizing messages: Done
9:06:25 AM [email protected] [IMAP] Synchronizing messages: Done
9:06:27 AM [email protected] [IMAP] Downloading message part…
9:06:27 AM [email protected] [IMAP] Downloading message part…: Done
9:06:30 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:30 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/2016 Session
9:06:31 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:31 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Contacts
9:06:31 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:31 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders
9:06:32 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:32 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Sync Issues
9:06:32 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:32 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/2016 Session/Committees
9:06:32 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:32 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/2016 Session/Constituent Emails
9:06:33 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:33 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/2016 Session/Legislation
9:06:34 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:34 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/Constituent Email
9:06:35 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:35 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/Legislative
9:06:35 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:35 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom
9:06:35 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:35 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/2016 Session/Legislation/1325 BVU
9:06:36 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:36 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/2016 Session/Legislation/Dead
9:06:36 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:36 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/Constituent Email/Issues
9:06:37 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:37 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/Constituent Email/Misc.
9:06:37 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:37 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/15 Session
9:06:38 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:38 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2012 Session
9:06:38 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:38 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2013 Session
9:06:39 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:39 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2014 Session
9:06:39 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:39 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2015 Session
9:06:40 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:40 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/Constituent Email/Misc./14 Session
9:06:40 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:40 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2012 Session/Bills
9:06:41 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:41 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2012 Session/Committee Info
9:06:41 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:41 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2012 Session/Gen. Info.
9:06:42 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:42 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2013 Session/Bills
9:06:42 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:42 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2013 Session/Committee Notifications
9:06:43 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:43 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2013 Session/Talking Points
9:06:43 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:43 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2014 Session/Committee
9:06:43 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:43 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2014 Session/Legislation
9:06:44 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:44 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2015 Session/Committees
9:06:44 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:44 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2015 Session/Legislation
9:06:45 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:45 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2012 Session/Bills/Tabled
9:06:45 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:45 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2013 Session/Bills/Killed
9:06:46 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:46 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2014 Session/Legislation/Misc.
9:06:46 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:46 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2015 Session/Legislation/Killed
9:06:47 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:47 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2015 Session/Legislation/Resolutions
9:06:47 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:47 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2012 Session/Bills/Tabled/HB 685
9:06:47 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:47 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2012 Session/Bills/Tabled/HB 850
9:06:48 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:48 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2014 Session/Legislation/Misc./killed
9:06:48 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:48 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2014 Session/Legislation/Misc./killed/0593 Bristol Bill
9:06:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:49 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/Meetings
9:06:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:49 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/Schools BoysAndGirls
9:06:49 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:49 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2015 Session/Legislation/1884 Giffin Palmer
9:06:50 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:06:50 AM [email protected] [IMAP] Synchronizing messages: For folder [email protected]/Inbox
9:06:51 AM [email protected] [IMAP] Synchronizing messages: For folder [email protected]/Inbox
9:06:51 AM [email protected] [IMAP] Synchronizing messages: Done
9:12:01 AM [email protected] [IMAP] Synchronizing messages: For folder [email protected]/Inbox
9:12:03 AM [email protected] [IMAP] Synchronizing messages: For folder [email protected]/Inbox
9:12:03 AM [email protected] [IMAP] Synchronizing messages: Done
9:16:18 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/
9:16:18 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/
9:16:18 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/
9:16:18 AM [email protected] [GData] Synchronizing folder list
9:16:18 AM [email protected] [GData] Synchronizing folder list
9:16:18 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:18 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Inbox
9:16:18 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:18 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Richmond Apartment
9:16:18 AM [email protected] [GData] Synchronizing folder list
9:16:18 AM [email protected] [GData] Synchronizing folder list
9:16:18 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:18 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/[Gmail]
9:16:18 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:18 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Inbox
9:16:18 AM [email protected] [GData] Synchronizing folder ‘[email protected]/Contacts/’
9:16:18 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:18 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/[Gmail]/Trash
9:16:18 AM [email protected] [GData] Synchronizing folder ‘[email protected]/Contacts/’
9:16:18 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:18 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Bills
9:16:18 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:18 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:18 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/[Gmail]
9:16:18 AM [email protected] [GData] Synchronizing folder ‘[email protected]/’
9:16:18 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:18 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Bills/House
9:16:18 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:18 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Bills/Insurance
9:16:19 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:19 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Bills/Misc.
9:16:19 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:19 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Bills/Orders
9:16:19 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:19 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Bills/Misc./xOld
9:16:19 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:19 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Bills/Orders/Companies
9:16:19 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:19 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Bills/Misc./xOld/Wedding
9:16:19 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:20 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:20 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/2016 Session
9:16:21 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:21 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Contacts
9:16:21 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:21 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders
9:16:22 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:22 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Sync Issues
9:16:22 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:22 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/2016 Session/Committees
9:16:22 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:22 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/2016 Session/Constituent Emails
9:16:23 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:23 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/2016 Session/Legislation
9:16:24 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:24 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/Constituent Email
9:16:24 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:24 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/Legislative
9:16:25 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:25 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom
9:16:25 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:25 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/2016 Session/Legislation/1325 BVU
9:16:26 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:26 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/2016 Session/Legislation/Dead
9:16:26 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:26 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/Constituent Email/Issues
9:16:26 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:26 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/Constituent Email/Misc.
9:16:27 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:27 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/15 Session
9:16:27 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:27 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2012 Session
9:16:28 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:28 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2013 Session
9:16:29 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:29 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2014 Session
9:16:29 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:29 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2015 Session
9:16:30 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:30 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/Constituent Email/Misc./14 Session
9:16:30 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:30 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2012 Session/Bills
9:16:31 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:31 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2012 Session/Committee Info
9:16:32 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:32 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2012 Session/Gen. Info.
9:16:32 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:32 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2013 Session/Bills
9:16:32 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:32 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2013 Session/Committee Notifications
9:16:33 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:33 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2013 Session/Talking Points
9:16:33 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:33 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2014 Session/Committee
9:16:34 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:34 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2014 Session/Legislation
9:16:34 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:34 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2015 Session/Committees
9:16:35 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:35 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2015 Session/Legislation
9:16:35 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:35 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2012 Session/Bills/Tabled
9:16:36 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:36 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2013 Session/Bills/Killed
9:16:36 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:36 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2014 Session/Legislation/Misc.
9:16:37 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:37 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2015 Session/Legislation/Killed
9:16:37 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:37 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2015 Session/Legislation/Resolutions
9:16:38 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:38 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2012 Session/Bills/Tabled/HB 685
9:16:38 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:38 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2012 Session/Bills/Tabled/HB 850
9:16:38 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:38 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2014 Session/Legislation/Misc./killed
9:16:39 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:39 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2014 Session/Legislation/Misc./killed/0593 Bristol Bill
9:16:39 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:39 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/Meetings
9:16:39 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:39 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/Schools BoysAndGirls
9:16:40 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:16:40 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Folders/zRandom/2015 Session/Legislation/1884 Giffin Palmer
9:16:40 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:18:53 AM [email protected] [IMAP] Synchronizing messages: For folder [email protected]/Inbox
9:18:53 AM [email protected] [IMAP] Synchronizing messages: For folder [email protected]/Inbox
9:18:53 AM [email protected] [IMAP] Synchronizing messages: Done
9:18:57 AM [email protected] [IMAP] Copying messages
9:18:58 AM [email protected] [IMAP] Copying messages: Done
9:18:58 AM [email protected] [IMAP] Synchronizing message flags: For folder [email protected]/Inbox
9:18:58 AM [email protected] [IMAP] Synchronizing message flags: Done
9:20:06 AM [email protected] [IMAP] Synchronizing messages: For folder [email protected]/Inbox
9:20:06 AM [email protected] [IMAP] Synchronizing messages: For folder [email protected]/Inbox
9:20:06 AM [email protected] [IMAP] Synchronizing messages: Done
9:20:10 AM [email protected] [IMAP] Synchronizing messages: For folder [email protected]/Inbox
9:20:10 AM [email protected] [IMAP] Synchronizing messages: For folder [email protected]/Inbox
9:20:10 AM [email protected] [IMAP] Synchronizing messages: Done
9:20:11 AM [email protected] [IMAP] Copying messages
9:20:11 AM [email protected] [IMAP] Copying messages: Done
9:20:11 AM [email protected] [IMAP] Synchronizing message flags: For folder [email protected]/Inbox
9:20:12 AM [email protected] [IMAP] Synchronizing message flags: Done
9:20:12 AM [email protected] [IMAP] Copying messages
9:20:12 AM [email protected] [IMAP] Copying messages: Done
9:20:12 AM [email protected] [IMAP] Synchronizing message flags: For folder [email protected]/Inbox
9:20:13 AM [email protected] [IMAP] Synchronizing message flags: Done
9:20:37 AM [email protected] [IMAP] Synchronizing messages: For folder [email protected]/Inbox
9:20:38 AM [email protected] [IMAP] Synchronizing messages: For folder [email protected]/Inbox
9:20:38 AM [email protected] [IMAP] Synchronizing messages: Done
9:26:18 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/
9:26:18 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/
9:26:18 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/
9:26:18 AM [email protected] [GData] Synchronizing folder list
9:26:18 AM [email protected] [GData] Synchronizing folder list
9:26:18 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:26:18 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Inbox
9:26:18 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:26:18 AM [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Richmond Apartment
9:26:18 AM [email protected] [GData] Synchronizing folder list
9:26:18 AM [email protected] [IMAP] Synchronizing subfolders: Done
9:26:18 AM
The two other emails are gmail accounts, and they’re working just fine.
Hello Jake,
what version of eM Client are you currently running? Please copy the full number from Help>About section.
Can you also tell me why did the automatic set up not work?
Can you test your Office365 server connectivity on this site - https://testconnectivity.microsoft.com/ and share any warnings and errors?
Regards,
Olivia
The version I’m using is 6.0.24928.0
It says “The correct settings could not be determined. Check the email address or setup the account manually.”
Which of the options do I need to run on the test? I couldn’t tell
Hello Jake,
third tab - Office365 > Microsoft Exchange Web Services Connectivity Tests > Synchronization, Notification, Availability, and Automatic Replies
Regards,
Olivia
Connectivity Test Successful with Warnings
Exchange Web Services synchronization, notification, availability, and Automatic Replies.
Tests of all Exchange Web Services tasks completed successfully.
Additional Details
Elapsed Time: 45942 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to test Autodiscover for [email protected].
Autodiscover was tested successfully.
Additional Details
Elapsed Time: 24014 ms.
Test Steps
Attempting each method of contacting the Autodiscover service.
The Autodiscover service was tested successfully.
Additional Details
Elapsed Time: 24014 ms.
Test Steps
Attempting to test potential Autodiscover URL https://house.virginia.gov:443/Autodiscover/Autodiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Elapsed Time: 5675 ms.
Test Steps
Attempting to resolve the host name house.virginia.gov in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 198.246.135.60
Elapsed Time: 721 ms.
Testing TCP port 443 on host house.virginia.gov to ensure it’s listening and open.
The port was opened successfully.
Additional Details
Elapsed Time: 498 ms.
Testing the SSL certificate to make sure it’s valid.
The certificate passed all validation requirements.
Additional Details
Elapsed Time: 1034 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server house.virginia.gov on port 443.
The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
Additional Details
Remote Certificate Subject: CN=*.house.virginia.gov, OU=Domain Control Validated, Issuer: CN=Go Daddy Secure Certificate Authority - G2, OU=http://certs.godaddy.com/repository/, O=“GoDaddy.com, Inc.”, L=Scottsdale, S=Arizona, C=US.
Elapsed Time: 986 ms.
Validating the certificate name.
The certificate name was validated successfully.
Additional Details
Host name house.virginia.gov was found in the Certificate Subject Alternative Name entry.
Elapsed Time: 1 ms.
Certificate trust is being validated.
The certificate is trusted and all certificates are present in the chain.
Test Steps
The Microsoft Connectivity Analyzer is attempting to build certificate chains for certificate CN=*.house.virginia.gov, OU=Domain Control Validated.
One or more certificate chains were constructed successfully.
Additional Details
A total of 2 chains were built. The highest quality chain ends in root certificate OU=Go Daddy Class 2 Certification Authority, O=“The Go Daddy Group, Inc.”, C=US.
Elapsed Time: 15 ms.
Analyzing the certificate chains for compatibility problems with versions of Windows.
Potential compatibility problems were identified with some versions of Windows.
Additional Details
The Microsoft Connectivity Analyzer can only validate the certificate chain using the Root Certificate Update functionality from Windows Update. Your certificate may not be trusted on Windows if the “Update Root Certificates” feature isn’t enabled.
Elapsed Time: 5 ms.
Testing the certificate date to confirm the certificate is valid.
Date validation passed. The certificate hasn’t expired.
Additional Details
The certificate is valid. NotBefore = 11/5/2014 1:37:01 PM, NotAfter = 10/23/2017 7:58:57 PM
Elapsed Time: 0 ms.
Checking the IIS configuration for client certificate authentication.
Client certificate authentication wasn’t detected.
Additional Details
Accept/Require Client Certificates isn’t configured.
Elapsed Time: 1232 ms.
Attempting to send an Autodiscover POST request to potential Autodiscover URLs.
Autodiscover settings weren’t obtained when the Autodiscover POST request was sent.
Additional Details
Elapsed Time: 2188 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL https://house.virginia.gov:443/Autodiscover/Autodiscover.xml for user [email protected].
The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response.
Additional Details
A Web exception occurred because an HTTP 404 - NotFound response was received from Unknown.
HTTP Response Headers:
X-SharePointHealthScore: 0
Public-Extension:http://schemas.microsoft.com/repl-2
SPRequestGuid: 9c0b779d-2bd8-c027-98b6-110c35afc156
request-id: 9c0b779d-2bd8-c027-98b6-110c35afc156
SPRequestDuration: 447
SPIisLatency: 3
Persistent-Auth: true
MicrosoftSharePointTeamServices: 15.0.0.4420
X-Content-Type-Options: nosniff
X-MS-InvokeApp: 1; RequireReadOnly
Content-Length: 13
Cache-Control: private,max-age=0
Date: Thu, 28 Apr 2016 20:26:16 GMT
Expires: Wed, 13 Apr 2016 20:26:17 GMT
Server: Microsoft-IIS/7.5
X-Powered-By: ASP.NET
Elapsed Time: 2187 ms.
Attempting to test potential Autodiscover URL https://autodiscover.house.virginia.gov:443/Autodiscover/Autodiscover.xml
Testing of this potential Autodiscover URL failed.
Additional Details
Elapsed Time: 12164 ms.
Test Steps
Attempting to resolve the host name autodiscover.house.virginia.gov in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 40.96.13.200, 132.245.42.248, 132.245.64.88, 40.96.17.184, 132.245.57.200, 132.245.254.152, 40.100.0.40, 40.96.3.232, 40.96.3.216, 132.245.129.136, 2a01:111:f400:2e4a::8, 2a01:111:f400:5224::8, 2a01:111:f400:2f9f::8, 2a01:111:f400:a400::8, 2a01:111:f400:2e29::8, 2a01:111:f400:2e28::8, 2a01:111:f400:a02e::8, 2a01:111:f400:2e96::8, 2a01:111:f400:5223::8, 2a01:111:f400:b400::8
Elapsed Time: 726 ms.
Testing TCP port 443 on host autodiscover.house.virginia.gov to ensure it’s listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
Tell me more about this issue and how to resolve it
Additional Details
A network error occurred while communicating with the remote host.
Elapsed Time: 11437 ms.
Attempting to contact the Autodiscover service using the HTTP redirect method.
The Autodiscover service was successfully contacted using the HTTP redirect method.
Additional Details
Elapsed Time: 6174 ms.
Test Steps
Attempting to resolve the host name autodiscover.house.virginia.gov in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 40.96.13.200, 132.245.42.248, 132.245.64.88, 40.96.17.184, 132.245.57.200, 132.245.254.152, 40.100.0.40, 40.96.3.232, 40.96.3.216, 132.245.129.136, 2a01:111:f400:2e4a::8, 2a01:111:f400:5224::8, 2a01:111:f400:2f9f::8, 2a01:111:f400:a400::8, 2a01:111:f400:2e29::8, 2a01:111:f400:2e28::8, 2a01:111:f400:a02e::8, 2a01:111:f400:2e96::8, 2a01:111:f400:5223::8, 2a01:111:f400:b400::8
Elapsed Time: 7 ms.
Testing TCP port 80 on host autodiscover.house.virginia.gov to ensure it’s listening and open.
The port was opened successfully.
Additional Details
Elapsed Time: 17 ms.
The Microsoft Connectivity Analyzer is checking the host autodiscover.house.virginia.gov for an HTTP redirect to the Autodiscover service.
The redirect (HTTP 301/302) response was received successfully.
Additional Details
Redirect URL: https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml
HTTP Response Headers:
Pragma: no-cache
X-FEServer: SIXPR06CA0036,SIXPR06CA0036
X-RequestId: 5ccf686a-ba35-43f2-83a0-3ea2eced7c19
Connection: close
Content-Length: 0
Cache-Control: no-cache
Date: Thu, 28 Apr 2016 20:26:28 GMT
Location: https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml
Server: Microsoft-IIS/8.0
X-Powered-By: ASP.NET
Elapsed Time: 4 ms.
Attempting to test potential Autodiscover URLhttps://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xml
Testing of the Autodiscover URL was successful.
Additional Details
Elapsed Time: 6144 ms.
Test Steps
Attempting to resolve the host name autodiscover-s.outlook.com in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 40.96.1.194, 132.245.65.146, 132.245.254.226, 132.245.43.114, 111.221.119.98, 111.221.115.98, 40.100.0.194, 132.245.160.34, 40.96.2.130, 132.245.41.98, 2a01:111:f400:a814::2, 2a01:111:f400:a028::2, 2a01:111:f400:a428::2, 2a01:111:f400:a817::2, 2a01:111:f400:2e01::2, 2a01:111:f400:f30b::2, 2a01:111:f400:2dec::2, 2a01:111:f400:b407::2, 2a01:111:f400:2d9c::2, 2a01:111:f400:5239::2
Elapsed Time: 10 ms.
Testing TCP port 443 on host autodiscover-s.outlook.com to ensure it’s listening and open.
The port was opened successfully.
Additional Details
Elapsed Time: 13 ms.
Testing the SSL certificate to make sure it’s valid.
The certificate passed all validation requirements.
Additional Details
Elapsed Time: 85 ms.
Test Steps
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server autodiscover-s.outlook.com on port 443.
The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
Additional Details
Remote Certificate Subject: CN=outlook.com, OU=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=WA, C=US, Issuer: CN=Microsoft IT SSL SHA2, OU=Microsoft IT, O=Microsoft Corporation, L=Redmond, S=Washington, C=US.
Elapsed Time: 45 ms.
Validating the certificate name.
The certificate name was validated successfully.
Additional Details
Host name autodiscover-s.outlook.com was found in the Certificate Subject Alternative Name entry.
Elapsed Time: 1 ms.
Certificate trust is being validated.
The certificate is trusted and all certificates are present i
Hello,
I see that the reason why the setup failed is that eM Client cannot recognize the account because of an issue in its autodiscover URL. Please delete your account and re-add it, instead of automatic setup, click on Mail>Exchange, enter your credentials (user name is the same as your email address) and press next. Be aware that this usually takes some time, up to 10 minutes, but setting your account up this way will enable you to use Calendar, Contacts, etc. without a problem.
Hi David,
I am having a problems with this now too. I tried the connectivity test and get the error:
Appointments are being created and deleted in the user’s calendar to confirm the user’s availability.
User availability couldn’t be confirmed.
I tried setting up the account as you described as Mail>Exchange but still can’t see any events on the calendar. Any suggestions?
I can view the calendars with no problem in Outlook… but I REALLY don’t want to use Outlook again.