In version 9, let’s say that I have a conversation with both sent and received messages, which I have placed in the Archive folder. A few days later a new message comes in as a reply to this conversation. eM Client version 9 displays a badge with the number “1” next to three folders: Inbox, Sent, Archive. I can’t remember this happening in version 8, and I don’t think it makes much sense. The new item is in the Inbox, so the Sent and Archive folders should not display an “unread message” badge.
I hope the above make sense. If not, please let me know.
This is because you are viewing conversations, not messages.
There is the same conversation displayed in all three folders, because it has constituant messages in all three folders, and that conversation has an unread message.
It you don’t want to use conversations, you can disable them using Menu > View > Conversations > Disable Conversations.
Yes, I know. But Outlook and other email clients that have a conversations feature don’t do this and it appears counter-intuitive to me. I guess I’ll go back to Outlook. My alternative software experiment does not seem to go as expected, sadly.
I can’t comment on how they implement conversations, but the way we do it is a conversation is a group of related messages irrespective of what folder they are in.
So, if you are in the Sent folder, the conversation displayed there may include messages from other folders, including the Inbox and Archive. If a new message arrives in the Inbox, as it is part of the conversation you are viewing in the Sent folder, the conversation is updated to indicate it has an unread message. It doesn’t mean a message in the Sent folder is unread, but a conversation in the Sent folder has an unread message.
If you don’t want to use conversations, you can disable them using Menu > View > Conversations > Disable Conversations.
They implement it the same way in Outlook, but when a new message arrives to my inbox, the unread badge is shown only next to that folder. A new message has just been received, not sent or archived.
OK, Gary, eM Client is the best, and it does everything correctly.
I will just go back to Microsoft Outlook, and we’ll all be happy.
I’m done trying to find good, alternative software, preferably made in Europe.
I recently experienced this bug with emclient 3 years later and found this post when searching about it.
The only way for me to clear this 1 was to mark the last email I sent as unread, then read again. Afterwards it cleared.
And again, this is a SENT email, why my own email that I had sent created an “unread” notification at all is clearly an issue. Maybe it’s something simple. Also no, that sent email hadn’t gotten a reply in a “conversation” nor a “message” in any capacity, I had even checked the browser twice to double check.
I’ve been unable to replicate this behaviour consistently, but it’s only ever happened to my gmail accounts and for me personally, only happened on my sent emails. That guy had it happen with outlook though, so I’d guess it’s a deeper issue unrelated to the mail provider
