I have 2 accounts set up to process emails from Comcast. I can send emails without issue, but I am not receiving all of my emails – some make it through, some don’t. I don’t have any filters (rules) in place. Today about 1/4 of my emails were received. Any suggestions?
Hello, unfortunately I’m not completely sure what you’re referring to, are those messages available on the server but not received in eM Client?
Are you seeing any errors when you try to synchronize your account with the server? If so, what kind of errors?
What version of eM Client are you currently using on your computer? Can you please check the exact release number in Help > About?
It appears as if I have resolved the issue. I was pulling Comcast mail via both eM Client and gmail. I though I had gmail disabled, but it wasn’t. When I had it up it would retrieve mail and delete from the Comcast server, thus not making it to eM Client.
Hello again, glad you were able to resolve the problem, please make sure to let us know if you come across this, or any other issues with the application, we’ll be happy to help.
Thank you.