Not able to CTRL+C on any part of body of a message . .

1

The Ctrl+C or even using the Edit on MENU BAR will not copy any part of a message from within the body or all of the body.

TIA, CU L8R,
NTxLS

2

Hello,
what version of eM Client do you use?

3

4.0.15145.0

4

Are you able to copy and paste with right click menu?

5

Rigut-click menu will NOT work either.
TIA, CU L8R,
NTxLS

6

Can paste data from some other info copied but not able to copy from within the body of eMail Client’s messages.

So Ctrl+C does work, but; not from the body of eMail Client.

Below is from doing a Ctrl+C from the Header area of the latest message from GetSatisfaction Subject notification of your interrogation:
Example: “New reply: Not able to CTRL+C on any part of body of a message . .”
Date time group: “Tuesday, 24 July, 2012 08:30:46”

Not able to copy the word “Sent:”
TIA, CU L8R,
NTxLS

7

Could you please try to copy a text from Internet Explorer? Thank you.

8

Yes sir, have done that from FireFox as well as some TEXT files and IE 9. I cannot Ctrl+C from any part of the body of any messages from eMail Client to any place else. The only Ctrl+C from the header of eMail Client as shown in my previous message, Subject area and the date time group, but; not the titles of those fields.
TIA, CU L8R,
NTxLS

9

Please send me one of the emails from which you cannot copy/paste saved in .eml format. Thank you.

[email protected]

10

Hallo,
I have this problem too.
In e-mail Ctrl+C don ́t work. If I use convert e-mail to task, I can use Ctrl+C without problem. After this i cancel task. But it ́s not easy work. Now I have version 6.0.19861.0 and Windows XP. Two last version 5 had the same problem.

11

Hi, do you use latest Internet Explorer? Are you able to use Ctrl + c in it?

Jan

12

Hallo,
I had IE6. After instalation IE8 I haven ́t problem. All is working. Thanks a lot.

13

Hi Petr,

You were still using IE6? Wow, that’s old!

Any chance you can even upgrade to IE 11?

14

I didn ́t use IE for a years, because I use FF. I have Windows XP. For Win XP is IE 8 the latest version.

15

eM Client uses IE to manage copy/paste, issue should be resolved in newest IE versions, unfortunately if Win XP does not receive updates anymore it will be problematic to help you with this issue.

Jan