No Print Preview, Blank Print

Mail
1

Hi.

V 8.0.3385 (83a873c) new install.

New Printer, prints attached PDFs OK.

When attempting to print simple text-only emails: no print preview, blank paper passes through printer

I have been installing eM Client for domestic clients that have experienced Windows Live Mail failing.

Others have experienced this according to forum threads.

Please help!

2

domingo 27 septiembre 2020 :: 1228hrs (UTC +01:00)

Hi Simon…

Did print work correctly prior to new printer?
What make & model is your new printer?
How many printers do you have connected?
Is new printer set to default?
Is your printer make/model displayed on preview? (see snip)

preview
preview854×760 56 KB

This was from a plain text email.

¡Saludos desde la soleada España!

Russ

[email protected]

3

Hi Skybat, thanks for your reply.

  1. Yes the printer successfully printed a Windows test page and will print PDF attachments received by eM Client and opened in Chrome.
  2. Epson XP-4100
  3. No other printers, previous printer uninstalled
  4. Set to Default
  5. Yes the printer model is listed on Print Preview.

Further, eM Client did successfully print simple emails twice, then it would not print normarlly (as originally described), even after a reboot.

4

Just checked, and the problem no longer exists. Weird.

5

jueves 01 octubre 2020 :: 0953hrs (UTC +01:00)

Hi Simon…

Great… please mark as resolved.

¡Saludos desde la soleada España!

Russ

[email protected]