Newbie setup questions

The sound notice doesn’t work, and I think I have enabled it properly. Hints welcome.
When I receive a response to a group email from more than one party, the first response is no longer in my Inbox. How can I fix this?
Is there a way to keep newly created folders on the left side of the screen from being put in alphabetical order, and put them where I want them?
On all these items, I’ve tried to use the Settings options to solve the problems, without success.
Thanks, everyone.

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