New Hotmail account error

[cyberzork]

Microsoft does not show any attempted log ins by emclient.

Then they carn’t be looking properly as the log clearly shows “user is authenticated” as part of your log, which means “you are connected as far as your user credentials go” to one of their servers but is not getting the data back to the mail client for unknown reasons. We carn’t resolve that at the eM Client end.

See also @Gary post on this issue. Server issue.

User is authenticated but not connected

This error means that the authentication process for your account was successful, but for some reason the mail server is not giving eM Client access to the account data, so it cannot synchronize your messages into the app. Unfortunately, this is not something we can resolve from our side, it needs to be resolved from the side of the mail server that actually contains all your data. Reach out to your admin or provider of the email account so they can fix the issue.

Googling this issue, many different mail clients including Outlook, Thunderbird, Mailbird etc have also experienced these Microsoft server issues.

Ps My own Hotmail.com, Live.com & Outlook.com account “never get that error”, so I can only presume eg: Some of the global Microsoft mirror servers a faulty in some way.