I wiped my drive to install windows 10. Now when I put my key code in to activate the re-installed copy of em client Pro it says I used up all my keys. Can you send me a key code to me ? I have no idea what my group username or password is to login into the license manager.
Thanks
I had the same Problem.
Look here: https://forum.emclient.com/emclient/topics/license-missing-after-update here is the solution.
I dont know my group, user name or password so that will web page not work, thank you anyway.
I do have my key code of course.
BTW I have tried to contact support for the past 5 days and no response.
Try This:
http://www.emclient.com/lost-activation-key
enter your mail address and emclient sends you a new key
Hello, your license manager credentials should be included in the license registration message you’ve received after making your license purchase, if not, please let me know so I can re-send the license details to you in order to login at http://licensing.emclient.com/, note however this option is only available to PRO users.
Regards,
Thanks for the help. That will not work for me since that email response don’t give you a username, password or group name to then login into the key manager website.
Please note that Free license users are not entitled to access the license manager.
Regards,
Paul sent me the required login and the license manager web page worked perfectly. Thanks everyone who tried to help, very nice of you.
Glad it works, please make sure to let us know if you come across any other issues or questions about the application, we’ll be happy to help.
Regards,