My sent email now appear as three separate emails in my sent email folder

Mail
1

If I look in my sent folder, I can see the same email three times. How can I fix this?

2

Hello Thierry,
what version of eM Client are you running? Check for full number in Help>About section.
What mail account does this happen on?

Regards,
Olivia

3

7.0.26482.0

It is happening on an Outlook email address, that I don’t really want to give here…

4

Hello,
I don’t need the exact address, knwoing it’s Microsoft account is enough :slight_smile:
Is it set up as IMAP or Exchange?

Regards,
Olivia

5

Exchange

6

Hello,
I see, we have reported issue on duplicate Sent message copies, you can get rid of one by disabling the ‘Save copy of sent messages in Sent folder’ option in Menu>Tools>Settings>Mail>Send.
This may interfere with saving a copy of sent message for your other setup accounts though.

Can you try and see if that fixes both the extra copies though? There should only be 2, I am not sure wherethe third might come from.
Is there any error message in the Tools>Operations>Error window when you send a message?

Regards,
Olivia

7

I do not want it to interfere with my other accounts. I want to keep copies of sent emails.

Why 2 copies? 

No error message