My problem with URL's (web links) in eM Client 5

I’m very happy with eM Client 5.0, which I’ve set as the e-mail default program in my windows 7 - 64 bit. However I found that SOME web links (in e-mails received) marked ‘CLICK HERE FOR MORE INFORMATION’ do not seem to function, although they open swiftly via the same laptop’s Windows Live Mail!? My default browser is IE 10… How can this anomaly be explained and fixed? Please assist.
Regards, Mario.

Hello,

have you done it by clicking on link or by ctrl + click on link?

regards
Jan

Hello,

We officially support eM Client only on non virtualized Windows installations, anyway have I understood right that you are even not able to download em client setup?

if so then you will need to contact your IT support in your job as this is something with I can’t help you.

regards
Jan

Hello,

this is more like that it is unable to get trough VM Ware Player, anyway I will need logs from you Tools - Settings - Advanced, check “Network communication”, apply and restart eM Client.

then try to synchronize and send logs… to galis@emclient.com together with this topic’s URL in subject.

after this you can turn logging off.

regards
Jan