My password to eM Client e-mails is lost & I need to set a new one. How

[melvyn0710]

When I try to access my e-mails via eM Client, a password is demanded. I have forgotten my original password and there is no option to re-set another. So I have to access my e-mails via my 123-reg website. When this happened before, the password demand eventually just disappeared… But this time, it seems permanent. If I have to use the 123-reg website every time, the eM Client delivery will simply become redundant. I’m out of my depth with this enquiry and just need a very simple resolution.
Melvyn Westlake

[skybat]

@melvyn0710

d. I have forgotten my original password and there is no option to re-set another

lunes 02 diciembre 2024 :: 2041hrs (UTC +0100)

There is a way to recover / remove the password but I cannot remember,
you can either search the Forum or wait for help from someone who can
remember the process

skybat

¡Buena suerte!

¡Saludos desde Sevilla la soleada en España!
¡Mis mejores deseos y mantente a salvo!

[email protected]

Hablo español, luego portugués, inglés, francés y alemán
con conocimiento de varios otros idiomas.

[cyberzork]

If you have created an eM Client startup password and have Windows then see the following post from @Gary how to clear the startup password in the following thread…

Forgot password to open eM Client

You will need to close eM Client and open Windows Explorer. Go to C:\Users\yourusername\AppData\Roaming\eM Client. You may have to enable hidden items in Explorer to get there. Delete any settings*.* files. You will lose a few minor settings, but all your accounts and data will be unaffected. Then restart eM Client.

Now if you have forgotten your email account password “and there is no password option in any eM Client accounts tabs” to type in a new password, that usually means your account is a passwordless modern OAuth / OAuth2 token login where you just clicked allow / ok instead of a password when setting up your account.

So if you can access your email via the
123-reg website ok, but cannot enter a password, in eM Client accounts due to no password field, then in that case you would go to “Menu / Accounts” and click on your account and remove and readd your account via the automatic account wizard at the top. If you then have an IMAP, Exchange, Office 365 or iCloud account all your emails etc will come back from the server shortly after eM Client connects.

Note: If you do remove and readd your email account make a manual backup first via “Menu / Backup” just incase you need to restore for any reason. You can see when the backup is complete in Show Operations via clicking the drop-down on the right of Refresh top left.