My online Gmail folders does not show up in eMclient

I have several folders in my online Gmail account but they don’t show up
in em client folder structure. For example, in my online Gmail account there are folders called Amazon as well as one called Apple. When I open my eMclient these folders are nowhere to be found. I have gone to settings under my account and set it o Download messages for offline use with no luck. I really home someone can help. I cant find a n email client that comes wth not problems. Mozilla mail client does the same thing.

Hello, can you please make sure these folders are available for IMAP use in your Google Account settings. Navigate to your webmail settings and check the IMAP tab, a list of your folders should be available showing if the folder is available for IMAP connections - this could disable the application’s ability to synchronise this folder with the application.