My laptop with eM Client was stolen

[cyberzork]

all the emails that were / are in the archive (before February) aren’t there. I use GMX and Gmail account so I know that there are old emails from 2022, 2023 too, but how can I reload them into the new version without losing the new emails that arrived after February?

I hope there’s a solution to get back the old emails and keep the “new” ones as well.

If you have a V9 on an external drive with an archive mail folder, or a backup.zip file or your User profile eM Client hidden database folder from your old laptop on an external device, you would normally first install the latest V9.2 from the release history page, and then restore your V9 data which can then be done a few different ways.

However as you have now upgraded to V10 and bought a licensed version and downloaded all your new Acct mail and you want to now retrieve your old mail from your V9 archive and keep your existing new mail, then I would suggest to first create a manual backup of eM Client via “Menu / Backup” just incase you need to restore for any reason. You can see when the backup is complete in Show Operations via clicking the dropdown on the right of Refresh top left.

Then suggest to use the new “Create a data file option” in V10 via “Menu / Data files” as per @Gary post below in the following thread, to export / save your current new acct messages and any current message folders etc you need to a new mail folder within the data file. The data file is stored by default in your “Documents / eM Client” folder.

After trying to reduce the backup size - it grew

This can be done using the new Data Files option. Data Files function similar to PST files for those familiar with MS Outlook. They are a separate database, so will not be included in your backup, but can be seen within eM Client just like your other folders. You can move old data to the Data File, and either keep it mounted and accessible all the time, or only mount it when you need to access that data. Either way, it will not be included in your eM Client backup, so to ensure you don’t lose …

You can then drag / move all your new downloaded mail and any mail folders under the data file “into a custom folder” called eg: Mail Acct 1.

If you have more than one mail account in V10, then create another folder in the new data file for each account called eg: Mail Acct 2 , Mail Acct 3 etc and then drag / move all those account messages and any message folders etc under that.

Then once you have all your account messages and messages folder you need to keep in the data file, then “Unmount that data file” using the Unmount button. Then close eM Client.

Then uninstall eM Client V10 and “don’t delete the database when asked on the uninstall wizard”. Then go to the following eM Client hidden database folder "C:\Users\yourusername\AppData\Roaming\eM Client" and “rename it” to eg: eM Client old.

Then download the latest V9.2 from the release history page as per the link advised at the top and install. Then open eM Client and “skip the setup” and close eM Client.

Then go to your external storage backup device of your previous laptop and go to your same user profile eM Client hidden database location C:\Users\yourusername\AppData\Roaming\eM Client\ and “copy the eM Client folder” to your new laptop same Roaming folder location.

Next open eM Client and it should be exactly the same as it was when you had your old laptop. Then close eM Client and upgrade to the latest V10 via the release history page link and then enter your new V10 license via “Menu / Help / License”.

Then go to “Menu / Data Files” and click “Mount” along the top and select your Mail Acct 1 data file you previously created. Then drag the new messages and any messages etc from the saved data file back to V10. Then once completed unmount the data file. Then finally make a new backup of eM Client via “Menu / Backup”.