My laptop crashed and unrecoverable. Had to re-set my system therefore unable to de-activate eM. Please use my PC ID to re-set my activation. Lic. # a31f2a7d-783c-413d-a014-221dffc4f8dd THANK YOU!
Xiji, it might be better if you sent this by email to firstname.lastname@example.org
If it is urgent, you can do it yourself for a Pro License at https://licensemanager.emclient.com
If it is a Free License you can register an additional license under a different email address.
I see that you own a PRO licence so in this case I would advise the same as Gary, go to https://licensemanager.emclient.com and deactivate the specific unused licence. The login information to Licencemanager was sent to you after the purchase. If if you don’t have them anymore, I can resend them to you.