There are numerous posts in the forum asking about multiple select - all of them essentially say to uninstall and reinstall again. In my case this a brand new install of the latest windows version, and I can definitively say that multiple select is not working as is custom in most windows problems using SHIFT, CTRL, CTRL-A, etc. I’m not looking for the ‘Select’ mode, but just to simply select one email, hold SHIFT, select another, and have all in-between selected.
And just to rule out it being an install issue as suggested, I did uninstall and install fresh again, but the problem persists. I’m guessing it is a more widespread issue than believed because of how often it keeps getting brought up.
I’m not looking for the ‘Select’ mode, but just to simply select one email, hold SHIFT, select another, and have all in-between selected.
You can already select single or multiple emails via either Ctrl or Shift the same as Windows does it.
(To select emails manually)
1). Hold Ctrl and click the first email subject and then “while holding Ctrl” keep clicking as many other email subjects as you want.
(To select emails in a group all at once)
2). Click the first email subject and then hold the Shift key, and then “while holding the Shift key” select an email further down or higher up the list which will then select all those email subjects in a group.
Yes, I know exactly how it should work, but it does not. For both scenarios, #1 and #2, only the last item clicked on is selected (regardless of holding Shift or Ctrl).
Yes, I know exactly how it should work, but it does not.
As you then have uninstalled and reinstalled eM Client as you advised previously, then maybe you have an eg: older or outdated version.
What version of eM Client are you running ?
If you already have the latest V9.2.1577, then suggest to check your “keyboard button mapping / country / language” settings are correct in your OS. Could be it’s on the wrong keyboard setting etc.
Failing that suggest to try a different keyboard to test. Could be possible an electronic fault with the keyboard and your Ctrl or Shift buttons are not working 100%, so then nothing group selects.