Multiple Gmail accounts not synchronizing emails

#1

I have emClient Pro and 6 gmail clients and an imap account connected to it. I also check these accounts on my Android phone.

emClient will be open and minimized on my desktop (Windows 7-64 bit). When I open emClient, I receive my emails. About 75% of the time, after the initial send/receive I receive no further emails into emClient. Even if I hit Send/Receive no emails are shown as being available.

However, when I close emClient and restart, it does the automatic send/receive at startup and suddenly all me emails show up.

Under Settings it is set as…

Synchronize items at startup
Synchronize items every 10 minutes

I show now errors in the logs.

It is very frustrating to have to close and restart emClient every time I want to check emails.

#2

Hi,
if you’re a Pro license user, please use the Pro license support website at http://support.emclient.com/ or contact support@emclient.com,
as a pro license user you are entitled for priority treatment.

Thank you,
Paul.