Moving messages from sent folder to another folder

Daniel_Loorits · September 23, 2014, 9:19am

Hi,

Using Gmail, IMAP enabled.

After a message is sent, then after moving it from sent folder to another folder (example: inbox/blabla), the moved message (sometimes not always) doesn’t appear in target folder (in this case inbox/blabla).
That moved message is still visible in folder “All Mail”. After moving it from there is appears in “blabla”.

Regards,
DL

Paul_Technical_Suppo · September 23, 2014, 9:30am

Hi Daniel, what version of eM Client are you currently using?

Thank you,
Paul.

Daniel_Loorits · September 23, 2014, 9:34am

Paul_Technical_Suppo · September 23, 2014, 10:06am

Can you please update your client to this version, http://www.emclient.com/dist/v6.0.20773/setup.msi ,and check if the issue persists?

Thank you,
Paul.

Daniel_Loorits · September 23, 2014, 10:47am

Do I lose any of my settings and/or e-mails stored locally if I just reinstall it?
Checking with eM Client, it seems that theres no updates available atm.

Paul_Technical_Suppo · September 23, 2014, 11:27am

No you won’t, please download the installer I’ve posted previously and install the update.

Thank you,
Paul.

Daniel_Loorits · September 23, 2014, 11:41am

Ok, will do. Let me check for the issue for some days.

Thanks,
DL

Paul_Technical_Suppo · September 23, 2014, 11:41am

Thank you, please keep me posted if the problem persists.

Thank you,
Paul.

Daniel_Loorits · September 24, 2014, 11:59am

Hi,

Moving works fine. Tested today 8h and approx 100 e-mails.

Regards,
DL

Paul_Technical_Suppo · September 24, 2014, 12:25pm

Great, glad it works, please let us know if you come across any other issues or questions, we’ll be happy to help.

Thank you,
Paul.