When I scroll through my emails suddenly it stops scrolling. As if the wheel suddenly doesn’t work. I had this problem like always. First I thought a bug will be fixed, after a while I thought maybe some computer problem. After a re install the problem was still there. I thought maybe it’s my mouse although I only encounter this in EMclient (version 8 and completely updated)
Well I got a new mouse and still this problem excists. I scroll through my email. activate an mail. Go further through the list and suddenly scrolling stops. The only way to get it scrolling again is to manually move the scrollbar with my mousepointer and then I can scroll again.
I have read through some topics but those problems aren’t simmilar to mine. So I decided after years of annoyment to make this topic.
Is there anything I can do to solve this problem?
(I had this problem on windows 10, now using windows 11. I had it in previous versions of EM client, and it is completely updated. It was like always there
I have the same problem with the latest update. It was always working properly, but after I upgraded to 10.3.2412 (260ec1e), scrolling with mouse wheel is not working all the time. To get it working, I need to click on a scroll bar first, then wheel will work for a little bit.
Check in “Settings / Bluetooth & Devices / Mouse & Trackpad” Turn on Scroll Inactive Windows when I hover over them.
See if that makes any difference.
Is already on in my settings, so no sollution here.
It’s also not about an inactive window. The mouse suddenly stops scrolling WHILE scrolling through my messages and then need to click te sidebar to keep on scrolling.
The problem also went from EM8 to EM9
Same problem here. If I’m viewing a message in the message pane, scrolling will work initially, then abruptly stop. (I’m on a laptop with a touchpad, so it’s not ‘scroll wheel’, but two-finger touchpad scrolling).
Other windows open at the time scroll just fine, so it’s not a problem with scrolling in general. Only solution I have found is to exit eM Client and start it up again. Then scrolling will work for awhile, until it stops again.
