MONEY BACK PROBLEM

1

All of my emails that I send to [email protected] and [email protected] you do not receive it  and I receive this emails back.

Forum topic:
https://forum.emclient.com/emclient/topics/the-problem-with-the-license-renewal?topic-reply-list%5Bsettings%5D%5Bfilter_by%5D=all&topic-reply-list%5Bsettings%5D%5Bpage%5D=1#reply_15508931

is now closed and I can not answer … why so fast ???

How do I now of you to contact ??? As you do not want to give money then write simply.

Today I am sending email again with my other account. Maybe now it receives.

Please GIVE ME MY MONEY BACK based on your 30 days Money Back Guarantee. My Order ID : EMC150323-7217-23258

Regards,
adam

2

Hi Adam, refunds are not being discussed on the community forum as we require some personal information, as I’ve suggested under previous topic, the query will be resolved by my colleagues from the sales support. We’ve received your email as late as Friday as I was informed by my colleagues, note that we’re not responsible for the message not being delivered to us.

Regards,
Paul

3

Hi Paul, Thank you very much now everything is OK :-)

Best regards,
adam