mistake while syncing /quota exceeded

Frequently Asked Questions
1

Hello,

If I apply a subfolder in emclient under my account name there is a red triangle.

later while syncing I get following error message “not possible to create the folder on server”

I have noticed, that this problem appears in my .gmx account. in google account is no mistake.
Can anybody help me to solve this problem?!!
i`ve got the version 6.0.21040.0

Thanks alot!!
Martin

2

Hi Martin, based on the error you’re seeing it seems like your server does not allow you to create subfolders as you may have hit a maximum limit or your storage is full, please contact your mail service support in order to resolve this issue.

Hope this helps,
Paul