Missing cursor

1

I am using Windows 8.1 OS and recently I updated from eM Client version 5.x.x to version 6.x.x. After the update, I started encountering a problem when composing an email. It’s an erratic problem that only occurs occasionally. In the middle of composing an email, the cursor disappears and I can’t get it to reappear. The only way I know where my input point is, is to type a character and note where it is inserted. It’s very annoying. I have no idea what causes this to happen or if I’ve done something to cause it, like striking a wrong key. The only way I can restore it is to save the new email to the draft folder, close eM Client, and restart eM Client. After restarting the problem is gone. I know it’s hard to trouble-shoot because of being so erratic, but there is one thing I do know and that is that it never occured in version 5.x.x. It only showed up after the update to 6.x.x. I’m now running eM Client version 6.0.19714.0 Free license.

I want to thank you for allowing me to use this program for free. I would have gladly paid for the Pro version, except that I have absolutely no need for all the features in the Pro version. eM Client Free is the best and easiest offline email client I have ever used, including Outlook Express, which I loved for it’s simplicity. And eM Client is just as simily to use even with all the extra features. I love this program and will gladly recommend anyone looking for a substitute for the horrible Windows Live Mail, Windows Mail, or whatever they’re calling it now.

2

Hi, do you have same issue in some other software on your computer? Internet Explorer for example?

Jan

3

I like emclient very much.

But there is a Problem also with my Client (6 Windows 8.1) ; when answering or replying to a mail, the arrow up down left right and also trying to put the Cursor on a speciic Point does not work. the Cursor disappears…

I am really ready to pay for pro Version, even if i do not Need the functionality of pro Version, but i want to express my sympathy to the programmers Team.  maybe you can add a function where one can just Transfer Money - an amount whatever?

4

My cursor is also sometimes disappearing. Windows 8.1. eM Client 6.0.21151.0

I can solve this by just clicking (or double clicking?) somewhere and start to type.

5

This is the same problem I have in eMclient and I’ve had it for a long time.  I have absolutely no problem with the cursor disappearing in any other software. I have learned to live with this problem  because I like eMclient so much. eMclient is still better that all of the other offline email clients… bar none.