Messages open in background when I click on notification

Hello there, on windows 10 when I get a new message notification I click on it to read the incoming message, but the message window always opens in the background, behind all my other windows.

Is there a way to get them to open on top of my other windows so i can read them straight away? I have searched the support pages and forums but can’t find the topic anywhere.

Many thanks in advance.

1 Like

Hi father_giles, reported here (known bug going back to March)

Hello,

Thank you for the bug report.
Please try installing the newest version from https://www.emclient.com/dist/v8.0.3283/setup.msi and let us know if it solved the issue.

Russel

1 Like

Thanks for following up, I have briefly tested with some incoming messages since updating to latest version and it seems to work as expected now.

1 Like

Unfortunately this has not fixed the problem for me.

1 Like

Hello, spoke too soon. It did appear to work a few times after the update, but now all messages are opening in the background again…

1 Like

Hello, I have the same issue since Ver 8 install. Clicking on Windows 10 notification used to open the new message, but now it just flashes the icon on my toolbar. I have version 8.0.3385.

2024, latest version of em client v10 and this is still happening.

Yes, it’s still happening, windows 11 now.
Can we please get a fix?

Same here. It’s good to know that I’m not alone :slight_smile:

Same for me. Latest version of eM Client and Windows 11. It’s irritating and seems like something that should be an easy fix. Please could this be looked at.

Same for me too. I just installed eM Client on Windows 11 and this inability to see messages is a possible show stopper for me. This is really simple stuff to fix (I am a developer), please repair this long standing bug.

Happening for me too. Win 11, latest eM.