Message wasn't the downloaded because you are not connected to the server

Just installed email client to replace Thunderbird because Thunderbird would no longer work with Dragon. Anyway I had the same issue with the server connection. My solution was that I went to my firewall program which was evidently blocking the connection and when I allowed email client access everything went fine everything downloaded. Just a thought.

Hi Robert, thank you for sharing your solution, unfortunately when using firewall it is important to disable restrictions for eM Client in order to work properly.
Let us know if you come across any other issues or questions, we’ll be happy to help.

Thank you,