Mail Yandex. Not connected via POP3 (only with SSL) and IMAP. 6 months I'm waiting for the decision of this problem

1

I want to note that mail Yandex works with ALL existing mail programs (http://help.yandex.ru/mail/mail-clien…).

Settings for all mail programs standard (http://help.yandex.com/mail/access/em…). Absolutely all developers (Microsoft, Apple, Opera and others) have no problems with mail Yandex.

Then why did John Galis can afford to say: “…but this is problem at Yandex side, they are using completely weird system which is nearly impossible to implement correctly”
You may need to dismiss several of lazy (you can start with John Galis)? And then instead of empty talk will begin significant changes.

eM Client 6 BETA also will not work with mail Yandex

2

Hi,

we are very sorry for any complications this may caused. What exact problems do you encounter with Yandex? Some issues has been reported to us before but it was a server sided problem which we’ve reported and to my knowledge, it has been already fixed. If you provide us with few examples we can analyze the problem again. Let us know please.

3

To test the e-mail program with the mail Yandex, I registered a test account:

Web: https://mail.yandex.com/
E-mail: [email protected]
Login: em-client-test
Password: 46Q64z8L57

It describes the settings for the e-mail programs: http://help.yandex.com/mail/access/em…

All information in English. I suggest you now and in the future to use a test account to check the operation of the program.

Tested program: eM Client BETA 6.0.19106

Work on the POP3 protocol:
pop.yandex.com, port 110, dont use secure connection smtp.yandex.com, port 25, dont use secure connection

_ The work program is successful _

Log:

19:04:26 em-client-test (POP3) [POP3] Connecting: To em-client-test (POP3)
19:04:26 em-client-test (POP3) [POP3] Connected: To em-client-test (POP3)
19:04:26 em-client-test (POP3) [POP3] Downloading messages: From em-client-test (POP3)
19:04:26 em-client-test (POP3) [POP3] Disconnected: From em-client-test (POP3)
19:04:26 em-client-test (POP3) [POP3] Disconnected: Done
19:04:49 em-client-test (POP3) [SMTP] Connecting: To em-client-test (POP3)
19:04:49 em-client-test (POP3) [SMTP] Connected: To em-client-test (POP3)
19:04:49 em-client-test (POP3) [SMTP] Sending messages
19:04:50 em-client-test (POP3) [SMTP] Disconnected: From em-client-test (POP3)
19:04:50 em-client-test (POP3) [SMTP] Disconnected: Done
19:05:06 em-client-test (POP3) [POP3] Connecting: To em-client-test (POP3)
19:05:06 em-client-test (POP3) [POP3] Connected: To em-client-test (POP3)
19:05:06 em-client-test (POP3) [POP3] Downloading messages: From em-client-test (POP3)
19:05:06 em-client-test (POP3) [POP3] Disconnected: From em-client-test (POP3)
19:05:06 em-client-test (POP3) [POP3] Disconnected: Done

Work on the POP3 protocol + SSL:
pop.yandex.com, port 995, force usage off SSL/TLS
smtp.yandex.com, port 465, force usage off SSL/TLS

_ The work program is not successful _

Log:

19:09:18 em-client-test (POP3) [SMTP] Connecting: To em-client-test (POP3)
19:09:49 em-client-test (POP3) [SMTP] MailExceptions.SocketException: Connect failed with reason:
19:09:49 "Unable to read data from the transport connection: Попытка установить соединение была безуспешной, т.к. от другого компьютера за требуемое время не получен нужный отклик, или было разорвано уже установленное соединение из-за неверного отклика уже подключенного компьютера."
19:09:49 at MailClient.Smtp.SmtpSendCommand.Connect(WorkerStatus status)
19:09:49 at MailClient.Smtp.SmtpSendCommand.Execute(WorkerStatus status)
19:09:49 at MailClient.Commands.Command.Process(WorkerStatus status)

Successfully established a connection with these settings:
pop.yandex.com, port 110, force usage off SSL/TLS
smtp.yandex.com, port 587, force usage off SSL/TLS

Not sure if these settings to create an encrypted connection

Log:

19:15:45 em-client-test (POP3) [SMTP] Connecting: To em-client-test (POP3)
19:15:46 em-client-test (POP3) [SMTP] Connected: To em-client-test (POP3)
19:15:46 em-client-test (POP3) [SMTP] Sending messages
19:15:46 em-client-test (POP3) [SMTP] Disconnected: From em-client-test (POP3)
19:15:46 em-client-test (POP3) [SMTP] Disconnected: Done
19:15:46 em-client-test (POP3) [POP3] Connecting: To em-client-test (POP3)
19:15:46 em-client-test (POP3) [POP3] Connected: To em-client-test (POP3)
19:15:47 em-client-test (POP3) [POP3] Downloading messages: From em-client-test (POP3)
19:15:47 em-client-test (POP3) [POP3] Disconnected: From em-client-test (POP3)
19:15:47 em-client-test (POP3) [POP3] Disconnected: Done

Work on the IMAP protocol:
In all combinations of settings connection could not be established.

19:20:52 [email protected] [SMTP] Connecting: To [email protected]
19:21:22 [email protected] [SMTP] MailExceptions.SocketException: Connect failed with reason:
19:21:22 "Unable to read data from the transport connection: Попытка установить соединение была безуспешной, т.к. от другого компьютера за требуемое время не получен нужный отклик, или было разорвано уже установленное соединение из-за неверного отклика уже подключенного компьютера."
19:21:22 at MailClient.Smtp.SmtpSendCommand.Connect(WorkerStatus status)
19:21:22 at MailClient.Smtp.SmtpSendCommand.Execute(WorkerStatus status)
19:21:22 at MailClient.Commands.Command.Process(WorkerStatus status)

19:22:29 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/
19:23:00 [email protected] [IMAP] MailExceptions.ConnectionException: No server response within 30 second timeout. ---\> System.IO.IOException: No server response within 30 second timeout.
19:23:00 at MailClient.Imap.Base.Connection.Connect(Func`1 getStream)
19:23:00 at MailClient.Imap.Base.Connection.Connect(String receiveHost, Int32 receivePort, Boolean explicitSsl)
19:23:00 at MailClient.Imap.ConnectionPoolEntry.Reconnect()
19:23:00 --- End of inner exception stack trace ---
19:23:00 at MailClient.Imap.ConnectionPoolEntry.Reconnect()
19:23:00 at MailClient.Imap.ConnectionPoolEntry.Connect()
19:23:00 at MailClient.Imap.ConnectionPool.AcquireConnection(Folder mailFolder, Boolean idle)
19:23:00 at MailClient.Imap.ConnectionPool.AcquireStoreConnection()
19:23:00 at MailClient.Imap.ConnectionContext..ctor(ImapAccount account)
19:23:00 at MailClient.Imap.Synchronizer.SynchronizeFoldersCommand.Execute(WorkerStatus status)
19:23:00 at MailClient.Commands.Command.Process(WorkerStatus status)

_____________________________________________
* - Russian translation of the text in the log:
“An attempt to connect was unsuccessful because from another computer in the required time did not properly respond, or has been established connection has failed to respond because of the connected computer”

4

Hello,

we know about Yandex issues with IMAP, but it is described in many topics on our forum that we can’t do anything about it as all things we could do with Yandex we have done and now they need to repair their servers…

Jan

5

John. Following your logic, if the car rusts, the rain is to blame and not the vehicle manufacturers.

If there is a problem, let’s draw the attention of representatives of the company Yandex. Let’s take real steps and not raise flood empty :frowning:

6

we have done that many times but they are not responding.

Plus you cant compare situation about car with this situation.
Look at it more in a way that you want to connect cart to a car, you do it but car manufacturer made connecting rod weak and it breaks all the time.

Issue lies on their servers and we have no access to them so we can’t repair it.

JAn

7

The SSL settings listed above are incorrect and that’s why it doesn’t work. It should be “use SSL/TLS on special port”.

8

Yes, for POP3 ports you should use:

Port 995 = Use SSL/TLS on special port (legacy)
Port 110 = Use SSL/TLS if available