Mail not downloading

Just recently my emails have stopped dwmnloading in my main gmail account. I get this message>

Any advice?

Contacts API is being depreciated. Migrate to People.api etc.

That error is usually due to you are using an outdated eM Client prior to V8.2 which doesn’t support the latest Google People.api.

What version of eM Client are you using ?

Is that V7 ? Or a later version.

If you are using V7, then that’s due to Google changes some years ago from Google Contacts.api to People.api as per @Gary post in the following thread, where you “now need to upgrade eM Client to get your contacts to work”. Read Gary’s post above in the thread for instructions before you upgrade to either V9 or the latest V10 via the release history page.

Also if you do update from V7 to either eg: V9 or the latest V10, make a manual backup first via “Menu / File / Backup” incase you need to restore for any reason. You can see when the backup is complete in Show Operations via clicking the drop-down on the right of Refresh top left.

Also close eM Client before updating.