I have been using eM Client for about 3 weeks now, moving away from Outlook. I was quite pleased by all the features and interface and planned to purchase a Pro account - up to now. What happened is when I couldn’t find some e-mails (sent and received) to a particular customer today, I used the “restore” function (under File > Restore) thinking this was going to fix the database (I’ve been getting “checking for corrupted database” messages a couple of times after my PC crashed). I know this meant that data could be lost since my last backup, which was about a week ago. My main e-mail account is a POP account, but it is set to keep all messages for 10 days, which means I would be able to retrieve all my messages since the last backup.
Unfortunately, after I did the restore
- The lost messages stil were missing
- But much much worse: ALL of my sent messages since I started using eM Client on Jan. 3rd are gone.
This is very problematic for me since my received/sent messages are basically where all my interactions with clients, co-workers, suppliers etc. are kept. (and it’s going back many years).
So here’s my question: is there any way to properly restore my database from some older file? I know I lost “only” 3 weeks of sent messages, but if this problem occurs regularly using eM Client is no longer an option - which I would regret because I really like how this program works.
I might add that my mail database is really very big, messages going back many years. Maye eM Client can’t very well handle large amounts of data?