Good Day! I reset windows 11, and it took out my eM Client. I discovered that ALL my tags were gone. I did not do a backup on my client ( dummy me) . Is there anyway of recovering them or basically I am SOL?
Please advise. Thank you.
Without an eM Client backup.zip file, if you have a recent copy of your user profile or harddisk files (prior to resetting Windows 11) on another backup drive, then you can copy the contents of the eM Client hidden roaming database folder - “C:\Users\yourusername\AppData\Roaming\eM Client” and replace your current eM Client hidden roaming database folder with that one, which will also then restore your tags how they were before.
So you would download & install "the same or later version” of eM Client from the release history page and then “skip the initial wizard setup” and then “close eM Client”.
Then delete the contents of the new eM Client hidden database roaming folder and “replace it with your backup copy contents”. Then open eM Client and it should be the same as it was before.
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