First of all, it’s almost an impertinence that I can’t reach direct technical support from eM Client as a lifetime customer. For a product error that I want to report, I am now supposed to pay money. This will already give real minus points in the rating.
However, I hope that someone from development can tell me why I suddenly lost all my 15 deposited email accounts in version 8.2.1659.0? The software was set up yesterday, ran in the background for about six hours at a time, and when I wanted to actively call em client into the foreground again, the software said I had to set up an email account first.
After exiting and restarting, all the accounts set up are gone. Also the settings of the client itself were reset. This is a “no-go!”. So please, who describes himself as the best email client on the market, must not have such serious errors. Price question to the developers: Will you replace my e-mails now? Because the backup function, which was set to daily, did not create a backup within the six hours of operation. Quite a great performance!
I expect an answer as soon as possible, how the described misbehavior can be solved, so that this shit does not occur again!
And no, until I get a response to my problem, I will not change the tone either. So much in advance. I am really pissed off!