Looping Database Check - cannot open eM Client

Crashing eM Client
1

This is a very small database where eM Client was installed about March 2019.  On trying to open eM Client there is a database check and a window that advises tha eM Client was not closed properly.  The check completes and the indications are that problems have been resolved, eM Cleint reopens then after a couple of seconds shuts down and the check starts all over again.  This repeats and repeats and restarting the computer makes no difference.

I have another computer that I can get eM Client installed on but can I transfer the email and folders over to enable me to uninstall and have a fresh reinstall on the main computer.

Fixing the problem is importanat but preserving the data is priority.

Cheers

2

Unfortunately if the database is corrupt, there is nothing you can do.

Remove the old database (delete or rename C:\Users\username\AppData\Roaming\eM Client) then after eM Client has started with a blank database, restore from the most recent backup.