Logo image does not appear in emails

1

The logo image that I include in my signature doesn’t show when I compose or reply to emails.

I am able to insert it, and everything appears correct. Then I compose one email and it works on that one, but on the second email and all those after that, the image is replaced by an empty white box.

I have tried inserting it into the signature in every different way I know how to (copy & paste, using the insert function), and using different file types (png, jpeg), inserting it from different locations on my computer (main folder, picture folder, desktop), but nothing - it just won’t show no matter what I do!

I have read multiple forum entries about this issue and none of them have been helpful. They have helped to the extent that I tried all of the above, but not in resolving the issue.

Thank you

2

That is most likely because the reply is plain text, so won’t display images.

Change this setting to HTML and try again:

image
image962×530 21.8 KB

3

Thank you. I’ve also done this. It still doesn’t work.

4

Is your problem that the logo in the signature doesn’t show? Have you recently moved files? Even if you correct the address to the image, emClient cannot/does not find it.

If an image in a signature does not show, the only fix is to delete the signature and recreate it. You should be able to scrape (ctrl-C) the text, but not the image.