Local links not always clickable

When sending an email containing a local link (i.e. file:///X:/scripts/out/find-missing-url.result.txt), I have to ensure, by editing the source, that it is not an anchor <A> and it is only under a <DIV> element. Sending like this, the link is clickable.

P.S. By the way, it seems that HTML injection is possible using the forum. I realized this because at first I wrote the “<” literally and it was treated as HTML. So changed it to be an HTML encoded version.

Local file links won’t be clickable, because the recipient won’t have access to your local files.

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Find out more about that here.

The issue is not if the file exists on the local machine or not, because the email sent was an internal one and thus the file exists.

The issue is that the link is not clickable without editing HTML before sending the email.

Summary: The URL is not a transpose as a link <A href=“file:///MYPATH”>. It is shown as text only and thus not clickable.

martes 15 febrero 2022 :: 0908hrs (UTC +01:00)

I do not know how you are creating your link, if you are using the Insert Link shortcut…
the link will be shown as whatever you have entered, not HTML code.
It will work, assuming everything is entered correctly and the code is pointing to a
file on the local computer - not remote unless that is where the file is (see @Gary above)
You need to Hold Down the Ctrl key when you click the Link (text or whatever)

¡Saludos desde la soleada Sevilla España!

Skybat
emc_forum@compucall.com

Hablo español, luego portugués e inglés, con conocimiento de varios otros idiomas.

There is no way that the application can know that the message is internal, nor is there a way the application can know that the recipient has scripts also mapped to X:. So the link is not clickable because it refers to a local file on your device.

And what is the expectation when the message is received by a user with a Mac, even if he is sitting next to you in the office? That link is never going to work for him, even if you alter it as you suggest.

See my next answer to Gary.

I will try to clarify the situation, but first of all, I would like to say that I am a senior software engineer and I know the issue is located within the software. Why I know this? Because there are two behaviors depending on how I send it.

  • The link sent is using the file protocol using an URI of the format: file:///X:/PATH_TO_FILE/FILENAME.EXTENSION
  • The path is a mapped drive that is accessible on all computers of our local network (hence the internal message said previously). So, the accessibility of the file is not an issue.

Methods used to send:

  • Using Insert link menu where I enter the same thing for URL and NAME (file protocol link).
    – The link is clickable when writing the email using CTRL+CLICK, but it is not when receiving it. Even if the <A …> is correct when looking at the source of the email.
  • Using Insert link menu where I enter the URL as file protocol link and NAME as another value (i.e. file to check).
    – Same result as previous method.
  • Copy/paste the file protocol link into the email and then hitting Enter.
    – Editing the source before sending tells me the href attribute is not set correctly, but even if it was, it is still not clickable when received.
  • Any of the method above, but Editing the source before sending the email to remove all HTML codes to give something like "<DIV …>file:///X:/MY_PATH/MYFILE</DIV>.
    – Now, the received email is showing a clickable link on the file. Moreover, EmClient is asking if I am sure to open the link because it is a local one. Answering yes, opens the file.

Hoping I was really clear. I don’t want any EmClient user support for this issue. I would like the bug to be reported to the development team.

This is not a bug, but an intended behavior.

The reason is that there’s simply no valid use case for URLs such as file:///x:/path/to/the%20file.txt since each recipient may have the drive letter mapped differently even when used inside the same organization.

We do allow file URLs pointing to shared disks that use the UNC format of the URL, eg. file://hostname/path/to/the%20file.txt.

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Agree with @Gary this is not a bug. Mailers are “not normally” meant to share LAN URL’s that way.

However on sharing a Local LAN directory or Local LAN files links if using a eg: Windows PC via eM Client or “any other mailer” is that when i insert a “Link” i do it this way “which works” for me -

When you do then open the LAN link in the email, you will get the Open Dangerous “security warning” dialogue box in eM Client as per below example, but that’s normal being its a LAN local folder or file.

(LAN Directory) image or (LAN File) image

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