Unrequested update to eM Client version 10. Now all local folders are lost / not visible. In General the Show Local Folders is ticked.
Please help get me my local folders back.
(version 10.4.5326 (97a2e75))
Hi, do you have any profiles added? Have you noticed anything else missing after the update? If you check Settings > General > Storage, does the path match the expected database location?
I have also lost my "unread* folder and new messages are not highlighted. Solution please
@Jenns Check if you have the Unread folder enabled in Settings > General > Folders. Also, I can see you have VIP support active; since there seem to be several different topics here, please login and open a ticket at https://support.emclient.com/. Include any relevant details and screenshots (a comparison of new messages in eM Client and webmail), and whether the original topic from this thread has also affected you.
Your remark “Settings > General > Storage, does the path match the expected database location” was the solution. Apparently this update set the storage location back to YOUR standard, where I had it set up differently, which in previoius update versions was never any issue. So my issue is now solved.
@Jane22 Thank you for letting us know, and I’m sorry that happened.