Between the 23rd and 31st of March, something happened that caused double line breaks to be removed from copied text in sent emails.
I’ve seen that this issue happened last year as well and was fixed in a version 8 beta but it seems to have come back.
Version 8.2.1237
Yes the issue re-appeared. ;-(
It has been resolved and will be implemented in a future release.
Could it please get solved very quickly, because it makes mails looks very sloopy and unedited ?.
Version 8.2.1237
I’m also experiencing the same issue, where the compose window shows line breaks correctly but the sent message removes them. Definitely don’t mean to apply unnecessary pressure on the team (and totally know how updates can take time to development, implement and roll out) but would be curious if there is:
A. an estimated release date for the implementation
B. a suggestion for a way to temporarily fix this meanwhile (perhaps a view that shows if it’ll appear correct or not)
Thank you!
Follow up note for anyone else having the problem: I’ve found that just before sending a message, you can close it, save it as a draft, then go look at the draft and it’ll show you which line breaks were removed. If you open it again and add them in, it appears to work. Not a super efficient workflow but honestly a decent hack for now until the team patches the bug.
(This is in version 8.2.1237 (b402cf3) for reference.)
There was an issue where this happened with pasted text, where after sending the double line breaks were removed.
That has been resolved and will be in the next release.
You are aware that this is still a problem in version 8.2.1237?
Thanks.
It has been fixed, but you will need to wait for the next release. That means a number higher than 8.2.1237. 
Great news, and thanks for responding!
Are you able to give a very approx ETA of the next update? It would be good to know if we are talking about days, weeks or months if possible.
Many thanks.
Problem with missing line breaks came back with version 9.2.1577.0.
All double line breaks disappear when pasting text in a mail message.
Somehow related to the singatures. Without signatura all is fine, when using a signature the double line breaks disappear.
Went back to 9.2.1222.0 - all is fine again.
It appears that this bug exists in all versions subsequent to 9.2.1222.0. To work around this issue when pasting content from another application, I have discovered a technique: I review the source, make a minor adjustment, and save the document. This allows me to observe the actual formatting that EM Client will apply.
It’s pretty annoying that I can’t trust the formatting that EM Client’s editor shows and to have to go through those steps.
Is there a reason for not saying what that adjustment was? Really can’t be sure, but I don’t believe this is the bug from 8.2 that was discussed here. Rather it is just the formatting in your document that is being copied across, which you have resolved by making a “minor adjustment”.
Thanks for the quick response. This issue arises when I paste as text from Word or an AI app. Why would the formatting not show correctly when using ‘Paste as Text’?
My mistake on the adjustment. I don’t think that an adjustment even needs to be made. I just click ‘Edit Source’ and click OK to see the formatting that will be used.
Sometimes I forget to do this step which results in a poorly formatted email that looks nothing like what EM Client displays.
hi - it has not been resolved for me. I have this issue Jan. 2024. Any updated advice would be appreciated. Thanks!