Hey all! I was using the free version of eM Client but now it expired. I already bought a new license, but now it won’t let me enter the new license number. I only have the choice of buying a new license but cannot seem to find a way to enter the license number I’ve already purchased.
Thank you for your help.
Hi Lara, if you go to Help > License > Activate, you should be able to insert the activation key you’ve received.
Are you having any issues with this?
Thank you,
Paul.
When I try to put the free key in under help it takes me to online help . What am I missing ?
Hi Dana, are you sure you’re opening the License option in the dropdown? A window containing your current licensing information should appear with the “Activate” button.
Thank you,
Paul.
When I click help I see Product Help , Help Central , New Features and About . There is no activate .
Hi again Dana, I believe you are not using the eM Client’s help menu.
Open the application (eM Client) and click on the Help option in the application, there will be the License option.
Thank you,
Paul.