license query

My free trial expired and I was going to purchase a license but having some issues with outlook that I have posted elsewhere (just joined forums today so pending).

I attempted to try free license, at least until I can get the software working, but although this has come through my email and entered the verification provided I think it is still showing as demo?
I’m not getting any emails since wednesday or thursday.

One of my other posts will say I removed permissions from MS account, but I still have gMail & did this after obtaining free license so it should be updating?