I have disabled “Spam filter” in filters, but I found three emails in Junk Folder, which I don’t use. Why?
EDIT: Today I found another email in Junk. I really prefer to handle spam by myself.
A lot of answers…
Again - is there possibility to disable junk? I want to use my own filters.
This really depends on what is moving the messages to Junk/spam.
Normally, it is your server, so you will need to login to their webmail interface, select the message in spam, and mark it as not spam. Some providers have an option to whitelist senders, and they may even have an option to disable spam detection completely, so check on that also. Thereafter the server should always leave messages from that sender in the Inbox.
But it can also be caused by eM Client moving the messages if you have previously blacklisted the sender or their domain. If that is the case, go to Menu > Settings > Mail > Blacklist > Manage Blacklist. See if the sender’s address or domain is in the list and remove it.
I have disabled all spam filters on server side and I am not using blacklist, only my own filters that moves spam to Trash. I have “Spam Filter” disabled in eM Client. Even if there is something on server side (I must check it again), marking email as Junk on server side should not affect eM Client - after all I do not use webmail but eM Client for processing my emails and in eM Client I decided to not use Junk.
eM Client only shows you what is on the server. If you have marked the message as spam on the server, the server will move it to the spam/Junk folder, and that is where you will see it in eM Client and in webmail.
Ok, next time some email ends in Junk, I will check it.