Italian Tiscali provider problem

1

I’ve been trying to add my 2 tiscali email account but cannot make them receive and send emails even though i use the corrected parameters.

Any Help

2

What version of eM Client are you using ?

Did you use the automatic account wizard or did you manually setup the account ?

Also what are your incoming and outgoing mail server settings ?

Lastly click the dropdown on the right of Refresh and click Show Operations. Then click the Log tab and look for any obvious error messages and paste them in this thread. We might then be able to see what’s wrong.

3

First of all i thank you

  1. manually setup because the automatic account did not worked

  2. are the ones in their help page and that works fine in other clients.
    imap.tiscali.it and smtp.tiscali.it with 465 and 993 ports and force ssl

  3. another slight problem appears with a Katamail account that works fine but shows a red Warning (the second katamail account with same settings does not show it) so i post this log first and next post i will show the tiscali log.

4

are the ones in their help page and that works fine in other clients.
imap.tiscali.it and smtp.tiscali.it with 465 and 993 ports and force ssl

Could be then the Security policy. See @Gary post on the thread below.

5

I tried already since I googled before asking.

Does not work.

I’m dropping em client and moving to an alternative client

Thank you anyways

6

I tried already since I googled before asking.

Does not work.

Ok well if you want to try eM Client another time, then if you can post any obvious errors from the Operations Log Tab.

7

Thank you for your help.