iOS Synced Contacts Note Lines All End with "r"

Frequently Asked Questions
1

My contacts are in Google Contacts and sync’d to iOS. If a contact is edited or a new contact is created in eM Client, once synced with iOS, every line/row in the notes field ends with a lower case “r”; even the blank lines/rows. This does not occur when it sync’s to Google contacts. Does anyone have a solution?

2

This is caused by the iOS device.

Most other clients know how to work with both Linux and Windows newlines, so there is no problem. But Apple apparently doesn’t so creates their own standard which results in this issue when syncing with Google.

Can you please open a support ticket directly with iOS/Apple.

3

Thanks Greg. Sounds like an Apple thing of them to do. I will create the Apple support ticket.

4

Does eM Client 9.1 rectify this issue?

5

The issue is with the iOS app that is adding these characters.You will need to ask Apple to follow normal standards for newlines and not add these characters.

6

Does anybody know if this has been addressed by Apple? I have many contacts now with the dreaded “r” in contact notes and keep manually fixing this. I’m quite surprised that all EMClient users with iPhones don’t mind this issue or can live with an “r”. At this point, either my iPhone goes or EMclient. Created a support ticket with Apple about 1-2 years ago. Any updates noted?

7

@Rob_C

Created a support ticket with Apple about 1-2 years ago. Any updates noted?

Did Apple get back to you as to when they might fix that ? If they haven’t then suggest to get back onto them via your support ticket, or contact them by phone and quote your support ticket.

I see other Apple iOS iPhone & iPad users also are getting r characters at the end of contact notes since iOS14 when Synching Outlook and Google Contacts as per the following thread below.

So as @Gary says this is definitely an Apple iOS app problem and Apple need to fix / update their iOS app to fix that. Not an eM Client problem.

(Extra “r” Characters in Contact Notes - with Google contacts)

https://discussions.apple.com/thread/253580085

(Apple Community Specialist reply at the end of the above thread link)

Quote:-

“If you’re running the latest version or the issue continues after updating, try erasing the note for that contact, then retyping the note. If you continue to have issues after those steps, reaching out to Apple would be the next recommended step. You can find their contact details via the Get Support website.”

8

Has this issue been resolved?