insert image not highlighted

How do you highlight insert image - also neither image as link, link, html or table are highlighted.
They are all grayed out -

Hi Nigel,

Can it be that you’re editing new e-mails as ‘plain text’ instead of as ‘HTML’?

Tools > settings > mail > compose

Specify the format of new e-mails in ‘new mails format as’.

screen shot:


Very many thanks for your help - success - problem solved …
My only thought might be is that until a week or so ago I did not have the problem - just thinking
what I might have done for the setting to change …
Thanks again

Hi Nigel, I’m glad everything is working as expected now, please make sure to let us know if you come across any similar issues or questions, we’ll be happy to help.

Thank you,